Business ProfileforECS Tuning, LLC

On 4/22/2024 at 6:04pm I received an email form ecs tuning( whom I have an account with) that my order had shipped. The problem is I did not make the order and the email had an individual name that was not mine. I quickly logged into my account to find someone else's personal information in my account such as name, address, phone number, and even credit card information along with my own. I quickly called ecs tuning, and was told a mistake was made and that my account was merged with another individual. They informed me that this individual could see all my personal information as well. They said not to worry and they'd fix it. Later on that day I called back because nothing changed. The employee who answered said I'd have to wait for a manager to call me back on Monday.. I reluctantly waited till Monday, and no call nothing. I called Tuesday and asked for a supervisor/ manager and explained the issue for a third time, and was told a manager would call me back. No one has called me back or fixed this serious issue. My personal information along with another's has been leaked here!