Business ProfileforGreat Day Improvements, LLC

We entered into a contract for a sunroom in March 2023; we were told the expected completion time once construction started would be 1-3 weeks. The sunroom construction began in September 2023. Communication with the company was terrible throughout the process (no notification when workers such as the electricians would be showing up - even though we would need to be home, large gaps in progress on the work, etc.). The contractor quit working for the company halfway through our project, though he agreed to finish our job. Little was done by the company to keep the project moving forward or have any idea what the status was without me initiating contact (for example, the final inspection by the city was never scheduled until I asked if it needed to be). There were construction parts/pieces in our yard for months. There was never any final inspection by the company to ensure the job was 'complete' (the last time the contractor was out was in December/January). We reached out to the company in February because a corner of the exterior roof/gutter has a small leak; I had to reach out multiple times to get a response from the field supervisor. They still have never scheduled someone to come out and look at this. In the meantime, the interior of the roof began leaking in two spots last week. I have reached out three times to ask for this to be scheduled for someone to come and repair this (in fact, whatever deficiency in the roof is causing this may have been detected had someone from the company come out to inspect the 'final' project). Each time the field supervisor responds that he is waiting to hear back from a subcontractor, and he will ask them again. This was supposed to be a 1-3 week project and we are now 7+ months. We would like the corner gutter leak assessed, the leaking roof repaired, and some sort of inspection by the company to ensure the contractor finished everything he was supposed to.