Business ProfileforHaven Property Management LLC

These are some crooked characters. I call to facilitate the move out of my unit 4 weeks in advance in hopes that quick turn over for work orders could result in potentially some prorated return for rent for the month, however meager to assist in moving out of the ******* area. Instead the management company sat on their work orders, blocked my facilitation of having a sofa/chair/table donated to Goodwill, lied about it to me, and exaggerated the state of the unit. Suddenly, I am looking at a bill in excess of my security deposit for the unit. of the itemized points on the bill that stand out is a charge for 80% of carpet replacement. For over $1100, the carpet was replaced, they cited pet soilage beyond cleaning, which was an absolute falsehood. Additionally, I had paid for a pet deposit of $500 and an extra $100 a month for that animal. That's over $1700 a year more for that very reason should it have been necessary. Why would someone pay more for a pet if not to offset the potential issues with the carpet?!?! When I first started my lease at this unit in *******, **********, I didn't have a washing machine for a week because a new one was being ordered. When THEIR vendor delivers the washing machine and hooks it up. They FLOODED the condo unit!!! Then they send out the fan team to dry and mitigate the flooding. ***S GOING FULL BLAST FOR A WEEK AND A HALF!!! Baseboards ripped off the walls throughout the unit, those carpet tack strips ripped up throughout. NOT A WORD OF CONSIDERSATION FROM MANAGEMENT! I HAD TO FACILITATE THE REMOVAL OF THE *** UNITS MYSELF, AS WELL AS THE BASE BOARDS, ETC.! When this was brought to management's attention at the time of leaving my lease, she stated that "she wasn't here when that happened." YOU CAN'T BE A LEADER IF YOU PASS THE ***** Regardless, these people can talk to my attorney. I was paying a pretty standard rent in the greater ******* area at $2000 for a dump of a condo. AVOID HAVEN AT ALL COSTS!Show less More about me

Hi *******, thank you for taking the time to talk to me about your concerns. I really appreciate the feedback as it gives us an opportunity to improve. As discussed I am looking into the matter and will be in touch with you soon.