Business ProfileforAll In One Community Management, Inc.

Not sure how this business is rated an A? What is that based on?I have been fighting with this company for almost 2 months now. My partner has sent multiple emails to them about trees that are dead and a liability in the ********** neighborhood along our fence line (********** is behind my fence line) and for weeks they just ignored us. They are d*** near impossible to get ahold of on the phone at their listed number on the website.After two weeks, a strange man showed up in my back yard (no knocking, no introduction, went through a locked gate) and to my surprise when I went to question who the heck he was and why was he in my yard, he stated he was with a tree service I hired (which I did not hire a tree service). After sending a very nasty email to All in One AGAIN, I finally got in contact with *************************, who is their assigned "Community Association Manager" who called me to let me know he has not been the manager for some time and couldn't help me (so why is he still today listed on the website? The world may never know). I was finally put into contact with a woman named ****** who was very nice in our initial call and apologetic of the stranger ILLEGALLY entering my property. She said they would set up a consult with a new company ASAP.HOWEVER it's been a month and a half, I've texted with ****** multiple times, and she has put me off stating they are "still waiting for the landscapers quote." What landscape company has ever taken almost 2 months to get a quote? ****** also stated "we have had a few is*** with the landscapers lately." Um, you said you would be sending out a totally new tree service company, so this should not matter. Now, I am having to spend money to have an arborist come out to assess the trees so I can *** this company when the trees inevitably fall due to their blatant negligence. This is exactly why everyone hates HOAs, see you in court.

I understand your frustration that this situation has not been resolved as quickly as you expected. The *** manager is working with tree experts to identify the issue and make recommendations to the Board. She will continue to be in contact with you until the situation is resolved.