At-a-glance
Overview
Products & Services
Business Details
This is a multi-location business.
- Location of This Business
- 3250 Riverwood Pkwy SE, Atlanta, GA 30339-6419
- BBB File Opened:
- 2/1/1992
- Years in Business:
- 84
- Business Started:
- 3/1/1940
- Accredited Since:
- 2/1/1992
- Licensing Information:
- This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
- Alternate Business Name
- Delta Community Credit
- Hours of Operation
Primary
- M:
- 9:00 AM - 5:00 PM
- T:
- 9:00 AM - 5:00 PM
- W:
- 9:00 AM - 5:00 PM
- Th:
- 9:00 AM - 5:00 PM
- F:
- 9:00 AM - 5:00 PM
- Sa:
- Closed
- Su:
- Closed
Service
- M:
- Open 24 Hours
- T:
- Open 24 Hours
- W:
- Open 24 Hours
- Th:
- Open 24 Hours
- F:
- Open 24 Hours
- Sa:
- Open 24 Hours
- Su:
- Open 24 Hours
- Business Management
- Mr. Matthew Shepherd, COO
- Ms. Kembirley Henderson, Vice President of Marketing
- Contact Information
Principal
- Ms. Kembirley Henderson, Vice President of Marketing
Customer Contact
- Mr. Matthew Shepherd, COO
- Additional Contact Information
Phone Numbers
- (404) 677-8700Other Phone
- (404) 677-8700
Customer Complaints
84 Customer Complaints
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File a ComplaintMost Recent Customer Complaint
04/11/2024
- Complaint Type:
- Service or Repair Issues
- Status:
- Resolved
Customer Reviews
11 Customer Reviews
What do you think? Share your review.
Most Recent Customer Review
Darvin O
03/22/2024
Delta Community Credit Union Response
03/27/2024
Although consumer privacy rules prevent us from discussing specific activity with any members account, we have made numerous attempts to contact this member and would appreciate the opportunity to speak with him and address his concerns directly.
Please know that our **** Platinum Rewards credit card is priced with three interest rate tiers, and the base tier currently reflects an Annual Percentage Rate (APR) of 15%, which is well below the industry rates on other credit cards that feature a similar no annual fee structure and a rewards points program. We believe the incorrect rate cited in the review stems from a misunderstanding of the monthly minimum required payment and how dollars from such a payment are allocated between principal balance and interest owed.
All members can be assured of our openness to feedback and commitment to responsiveness.
Sincerely,
Delta Community
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