Business ProfileforNorthside Hospital, Inc.

I went to Northside Hospital for an elective procedure. I paid upfront but was presented with a bill of $775.00 after the procedure. I called several times to have the invoice explained to me and asked for financial assistance. Unfortunately, I had recently lost my job and was unable to pay the bill. I filled out the application for assistance several times because whenever I called, they stated that they had not receive my application. Finally, they confirmed receipt and requested supporting documents. Every time that they requested supporting documents, I submitted the documents. The last documents I submitted was a letter of explanation and paperwork from the ****************** of ***** stating that I was approved for unemployment but they were not able to provide unemployment compensation and that I would have to go through the Appeals Process. I also called Northside Hospital and explained the situation to them verbally. I thought that that was the only document that they needed but then I received a letter stating that they wanted me to request a wage inquiry from the ***** From speaking with the ***** the agency is understaffed and are dealing with backlog accounts as a result of the pandemic. I explained this to Northside and asked if they could still process my application based on my original documentation and did not get a response. I did not collect any unemployment compensation in 2023. Subsequently, Northside sent my account to a third-party collection agency. I would like my request for financial assistance be approved and forgiven 100% to reflect a zero balance.