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Business ProfileforK Servicing
Current Alerts For This Business
Specifically, complaints allege K-Servicing is not processing PPP loan forgiveness applications on time. Since the due date for these application submissions is time-sensitive, many consumers filed complaints with BBB due to lack of response from the business. K Servicing has acknowledged the complaints by indicating they are making changes to their loan forgiveness application and that they are partnering with Biz2Credit on a "forgiveness platform"; however, the business has not processed the PPP forgiveness loans, and consumers continue to report failure of the business to move forward with resolving their concerns.
BBB contacted K Servicing on January 29, 2021 to seek their voluntary cooperation in eliminating the pattern of complaint. The company provided BBB with steps they implemented to address it; however, the pattern continues.
As of July 19, 2021, K Servicing has not eliminated the identified Pattern of Complaint.
At-a-glance
Business Details
This is a multi-location business.
- Headquarters
- 925B Peachtree St NE PMB 383, Atlanta, GA 30309-3918
- BBB File Opened:
- 5/2/2013
- Years in Business:
- 15
- Business Started:
- 2/12/2009
- Business Incorporated:
- 2/12/2009
- Type of Entity:
- Corporation
- Business Management
- Ms. Laquisha Milner, President/CEO
- Mr. Daniel Edison, CFO
- Contact Information
Principal
- Ms. Laquisha Milner, President/CEO
- Additional Contact Information
Phone Numbers
- (888) 986-8263Other Phone
- (855) 747-5135Other Phone
Email Addresses
- Primary
- (888) 986-8263
Customer Complaints
762 Customer Complaints
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File a ComplaintMost Recent Customer Complaint
12/28/2023
- Complaint Type:
- Billing Issues
- Status:
- Answered
Customer Reviews
77 Customer Reviews
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Most Recent Customer Review
Al D
05/06/2023
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