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          Find a Location

          KEH Camera has 1 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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            • KEH Camera

              5080 Highlands Pkwy SE STE B Smyrna, GA 30082-5137

              BBB Accredited Business

            Business ProfileforKEH Camera

            Photography Equipment
            BBB accredited business

            At-a-glance

            Customer Reviews

            4.86/5stars

            Average of 1,501 Customer Reviews

            Customer Complaints

            40 complaints closed in last 3 years

            19 complaints closed in last 12 months

            BBB Rating & Accreditation

            Accredited Since: 9/22/2020

            Years in Business: 45

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Overview

            KEH is a curator and reseller of rare and quality camera gear.

            Products & Services

            KEH, INC., buys, sells & repairs photography equipment and offers the following products & services:

            Digital Cameras
            Film Cameras
            Lenses
            Accessories
            Tripods
            Lighting
            Video
            Mounts

            Business Details

            BBB File Opened:
            9/13/1999
            Years in Business:
            45
            Business Started:
            3/8/1979
            Business Incorporated:
            3/8/1979
            Accredited Since:
            9/22/2020
            Type of Entity:
            Corporation
            Hours of Operation

            Primary

            M:
            10:00 AM - 6:00 PM
            T:
            10:00 AM - 6:00 PM
            W:
            10:00 AM - 6:00 PM
            Th:
            10:00 AM - 6:00 PM
            F:
            10:00 AM - 6:00 PM
            Sa:
            Closed
            Su:
            Closed
            Business Management
            • Mr. Jon Safran, President/CEO
            • Mr. James Rockaway, CFO
            Contact Information

            Principal

            • Mr. Jon Safran, President/CEO
            Additional Contact Information

            Fax Numbers

            • (844) 364-1570
              Primary Fax

            Customer Complaints

            40 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            03/08/2024

            Complaint Type:
            Problems with Product/Service
            Status:
            Answered
            I requested a quote from keh on their website on 1/24/2024. It was quote number **********. printed the shipping label and packing slip, and their website gave me step by step updates on the progress of my quote. They said it was time to get paid and I was given the option of pay pal or a check. I opted for the check. It has been a month now, no response from them, at all. And no check. The quote that I was given was grossly disproportionate to the final offer that I received. Not to mention I was of the understanding that a quote for services or the like is a similar to a locked in deal, however this business doesn't subscribe to that belief, apparently. The difference between quote and actual money was almost $200, and they clearly explain their grading process on their website for everyone to familiarize themselves with. I have zero idea which grading process they ACTUALLY use, though, because it doesn't seem to be the one they have on their site. I've recently read all of these complaints, and now I feel like they're just ducking me.
            Read More

            Customer Reviews

            1,501 Customer Reviews

            What do you think? Share your review.

            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            Michael G

            5 stars

            03/22/2024

            Ive been buying and selling gear through KEH for several years. The gear condition ratings are always reliable, and the prices are a very good value.

            Local BBB

            BBB Atlanta & NE Georgia

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