Business ProfileforR.S. Andrews Plumbing, Heating & A/C

On the day of 2/20/2024 I had a technician, by the name of *************************, come out to service my mini split. I also arranged for him to look at our dual HVAC systems, as it was about time for them to be serviced. ************************* went and serviced our HVAC unit upstairs and claimed that he had found black mold and a carbon monoxide leak in both units. As a mother of small children and a wife/caregiver to a Purple Heart Veteran, safety is my number one priority. Especially air quality as the majority of our time is spent indoors. He continued to use his scare tactics on me and even had the audacity to show me pictures that werent even of my house, nor of my unit. We then met with his fast talking friend who tried to get us to pay $30,000 to RS Andrews to replace our entire units. I decided to meet with other HVAC companies to compare. 5 companies! Yes 5 different companies came out and told me, and 3 of them even took me to the attic to show me, the gross and blatant lie that ************************* told. There is absolutely NO leakage of Carbon Monoxide, there is no mold/growth anywhere, and the units themselves are in wonderful shape. What this company is allowing its technicians to do is fraud. The company itself is permitting fraud and therefore is an active participant of fraud. I was shown fraudulent pictures, I was blatantly lied to, and he attempted to manipulated my family with a false scare tactic. This is unacceptable.