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Find a Location

NexTraq, LLC has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    • NexTraq, LLC

      303 Perimeter Ctr N Ste 800 Atlanta, GA 30346-3401

      BBB Accredited Business

    Business ProfileforNexTraq, LLC

    Fleet Services
    BBB accredited business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 2 Customer Reviews

    Customer Complaints

    8 complaints closed in last 3 years

    3 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 6/15/2018

    Years in Business: 23

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    NexTraq, LLC provides the tools you need to help stay on schedule, keep up with vehicle maintenance, track mobile assets, and monitor driver behavior.

    Products & Services

    Driver Safety Software , Productivity Technology , Mobile Workforce , Maintenance , ELD Compliance

    Business Details

    Location of This Business
    303 Perimeter Ctr N Ste 800, Atlanta, GA 30346-3401
    BBB File Opened:
    2/11/2002
    Years in Business:
    23
    Business Started:
    5/12/2000
    Business Incorporated:
    5/12/2000
    Accredited Since:
    6/15/2018
    Type of Entity:
    Corporation
    Hours of Operation

    Primary

    M:
    7:00 AM - 8:00 PM
    T:
    7:00 AM - 8:00 PM
    W:
    7:00 AM - 8:00 PM
    Th:
    7:00 AM - 8:00 PM
    F:
    7:00 AM - 8:00 PM
    Sa:
    8:00 AM - 3:00 PM
    Su:
    Closed
    Business Management
    • Mr. Anderson Abernathy, Vice President of Marketing
    Contact Information

    Principal

    • Mr. Anderson Abernathy, Vice President of Marketing
    Additional Contact Information

    Fax Numbers

    • (678) 762-6805
      Primary Fax

    Phone Numbers

    Email Addresses

    Customer Complaints

    8 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    02/06/2024

    Complaint Type:
    Billing Issues
    Status:
    Answered
    Monthly statements are sent out late by vendor so they can charge customers late fees. Statements are dated the 15th of each month, however, it does not take almost 3 weeks to get mail from Georgia to **********.
    Read More

    Customer Reviews

    2 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    William R

    1 star

    07/26/2022

    We have been a customer of **********************'s for for 7 years in the past 2 years their services have declined severely. Not sure if they have new owners or what but their new system does not work! Customer support is lacking and "management" who you can not even speak with is of no help at all. We have tried to give Nextraq the benefit of the doubt however, we were recently tricked into receiving an "upgraded camera system" that only works half of the time. When we have tried to have the issues with the new system resolved we get nothing but a run around and various excuses as to why they are not working from customer service and technical department.

    Local BBB

    BBB Atlanta & NE Georgia

    BBB Reports On

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