Business ProfileforScuf Gaming International, LLC

I purchased an order on February 2 2023 for a controller . Oringally I didnt get it because it was lost in the mail. It was ended up located and I received it . I was using the controller up until it broke in November I sat on the controller for a while until I decided to send it In to get fixed and they told me it wasnt covered for warranty to liqiud damage . Okay acceptable . So I pay the 75$ to get the controller repaired to day one . And when I get it back it looks new . I sent the controller in October and got it back in November. Ive been using it since November but this time . The quality of the product is pooor . Obviously not the same quality I purchased back in 2023 and now I brought this to there attention less than 3 months after my repair and they telling me it out of warranty I would need to pay an additional 75$ to repair there poor quality faceplate . For photo example. Heres two photos one taken for the repairs prior to the repair the original faceplate . And one taken after the repair . The new faceplate . I refuse to pay an addition 75$ before scuf wants to use cheaper product to repair controllers . The first photo you can see the face and hands clearly the 2nd its faded and blurred thats not what I paid for