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          Jamaica Cottage Shop, Inc. has 1 locations, listed below.

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            Business ProfileforJamaica Cottage Shop, Inc.

            Home Builders
            BBB accredited business

            At-a-glance

            Customer Reviews

            4.86/5stars

            Average of 37 Customer Reviews

            Customer Complaints

            3 complaints closed in last 3 years

            1 complaints closed in last 12 months

            BBB Rating & Accreditation

            Accredited Since: 3/4/2008

            Years in Business: 29

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

            Overview

            Jamaica Cottage Shop, Inc. specializes in the manufacture and retail of pre-cut/ready to assemble or fully assembled post and beam wooden garden buildings, sheds, utility enclosures, cottages, and cabins, as well as 3- and 4- season options of tiny houses, tiny houses on wheels, etc.

            Products & Services

            Tiny Houses on Wheels, Tiny Houses, Cottages, Camps, Cabins, Sheds, Garages, Barns, Greenhouses, Playhouses, Poolhouses, Treehouses, Eco friendly options, Green options, Off Grid options, Solar, Sugar Shacks, Coops, Run Ins, 4 season options, Design Build, 3 season options, Bunkhouses, DIY Plans, Garden Sheds, Hobby Houses, Livestock Shelters, Man-Caves, Post-n-Beam, Potting Sheds, Pre-Cut Kits, prefab, She-Sheds, Storage Sheds, Workshops, Yoga Studios

            Business Details

            BBB File Opened:
            5/30/2006
            Years in Business:
            29
            Business Started:
            1/1/1995
            Business Incorporated:
            9/21/2001
            Accredited Since:
            3/4/2008
            Type of Entity:
            Corporation
            Number of Employees:
            75
            Hours of Operation

            Primary

            M:
            8:00 AM - 5:00 PM
            T:
            8:00 AM - 5:00 PM
            W:
            8:00 AM - 5:00 PM
            Th:
            8:00 AM - 5:00 PM
            F:
            8:00 AM - 5:00 PM
            Sa:
            9:00 AM - 4:00 PM
            Su:
            By Appt. Only
            Business Management
            • Ms. Katrina Fleck, Chief Administrative Officer
            • Bill Silverstein, Owner
            Contact Information

            Principal

            • Ms. Katrina Fleck, Chief Administrative Officer

            Customer Contact

            • Ms. Katrina Fleck, Chief Administrative Officer
            • Bill Silverstein, Owner

            Industry Tip

            BBB Tip: Find the right home builder for you

            Customer Complaints

            3 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            02/13/2024

            Complaint Type:
            Advertising/Sales Issues
            Status:
            Resolved
            I had a Nook style shed in my cart online for $3,100. I spoke to a representative named **** from the company about the logistics of the purchase/delivery and spent hours working out the details via text message. When it came time to pay (my parents were going to front the money and i was going to pay them back) it seemed like **** didnt want me involved in that portion of the transaction. It started feeling fishy so I reiterated the price of the shed (that was still in my cart online) and he said that was a mistake and it was going to be more than twice that price. I sent him screen shots of the item currently sitting in my cart with pricing and he claimed someone messed up and they couldnt honor the listed prices. Then he tried to convince me to buy something else.To make matters worse he offered to "meet me half way" with the difference of the price mistake and the "actual price". I came around to that idea the next day and he refused to honor that as well.If the price was a mistake that he was aware of as he claimed, it should have been mentioned to me right off the bat. Why did he wait until the time of payment to tell me the prices were wrong and why does it seem like he was trying to hide the total price information from me?This was a textbook bait and switch which I'm quite sure is illegal. Disappointed is an understatement
            Read More

            Customer Reviews

            37 Customer Reviews

            What do you think? Share your review.

            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            Mike K

            5 stars

            11/23/2023

            As a self employed locksmith I appreciated the all-around experience of dealing with ***** from getting prompt return calls when I called off hours to on time delivery and a great product. The guy who helped me build it posted it on his website and is getting a lot of interest. We were missing an additional window we ordered and it arrived within a few days which impressed me greatly..We're putting in one more for the family and look forward to it

            Local BBB

            Better Business Bureau in Eastern MA, ME, RI & VT

            BBB Reports On

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