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      Country
          Country

          Find a Location

          Eastern Insurance Group, LLC has 24 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Country
            Please enter a valid location.
            • Eastern Insurance Group, LLC

              233 W Central St Natick, MA 01760-3757

              BBB Accredited Business
            • Eastern Insurance Group, LLC

              60 Main St Ste 1 Andover, MA 01810-3733

              BBB Accredited Business
            • Eastern Insurance Group, LLC

              21 Maple St Danvers, MA 01923-2839

              BBB Accredited Business
            • Eastern Insurance Group, LLC

              4 Railroad Ave Gloucester, MA 01930-3541

              BBB Accredited Business
            • Eastern Insurance Group, LLC

              285 Central St Ste 216 Leominster, MA 01453-6144

            Business ProfileforEastern Insurance Group, LLC

            Insurance Companies
            HeadquartersMulti Location Business
            BBB accredited business
            The Complaints and Reviews shown on this HQ profile may have been submitted against either the HQ itself or one of the corporate-owned locations found under "Find Locations".

            At-a-glance

            Customer Reviews

            This business has 0 reviews

            Customer Complaints

            1 complaints closed in last 3 years

            0 complaints closed in last 12 months

            BBB Rating & Accreditation

            Accredited Since: 2/14/2001

            Years in Business: 31

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Overview

            Eastern Insurance Group, LLC offers personal insurance products including auto, home, umbrella and life insurances. Commercial insurance products include property, auto, surety, directors & officers, marine, workers comp, general liability, umbrella and excess, errors & omissions and employment practices liability. Areas of expertise include construction, lumber & building materials, healthcare, transportation, manufacturing, retail, technology, small business and employee benefits.

            Business Details

            This is a multi-location business.

            Find a Location

            Eastern Insurance Group, LLC has 24 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Country
              Please enter a valid location.
              • Eastern Insurance Group, LLC

                233 W Central St Natick, MA 01760-3757

                BBB Accredited Business
              • Eastern Insurance Group, LLC

                60 Main St Ste 1 Andover, MA 01810-3733

                BBB Accredited Business
              • Eastern Insurance Group, LLC

                21 Maple St Danvers, MA 01923-2839

                BBB Accredited Business
              • Eastern Insurance Group, LLC

                4 Railroad Ave Gloucester, MA 01930-3541

                BBB Accredited Business
              • Eastern Insurance Group, LLC

                285 Central St Ste 216 Leominster, MA 01453-6144

              BBB File Opened:
              2/14/2001
              Years in Business:
              31
              Business Started:
              1/1/1993
              Business Incorporated:
              12/9/2002
              Accredited Since:
              2/14/2001
              Licensing Information:
              This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
              Type of Entity:
              Limited Liability Company (LLC)
              Number of Employees:
              337
              Hours of Operation

              Primary

              M:
              8:00 AM - 5:00 PM
              T:
              8:00 AM - 5:00 PM
              W:
              8:00 AM - 5:00 PM
              Th:
              8:00 AM - 5:00 PM
              F:
              8:00 AM - 5:00 PM
              Sa:
              Closed
              Su:
              Closed
              Business Management
              • Ms. Meg Hartley, Executive Vice President
              • Ms. Julie DiMeo, Executive Vice President
              Contact Information

              Principal

              • Ms. Meg Hartley, Executive Vice President
              • Ms. Julie DiMeo, Executive Vice President

              Customer Contact

              • Ms. Brittany Hughes, Marketing Specialist
              • Ms. Julie DiMeo, Executive Vice President
              Additional Contact Information

              Phone Numbers

              Customer Complaints

              1 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              11/11/2021

              Complaint Type:
              Guarantee/Warranty Issues
              Status:
              Answered
              two Scooters were stolen from my home on November 3, 2021. My home owners insurance is refusing a claim, because the scooters are registered. The Laws changed last year 12/2020 and ALL scooters are required to be registered. Insurance company was unaware of law change. The inusrance company should have made provisions for current customers regarding Law change, they should have also ammended their currrent policy to reflect the new law change. Lastly they should have notiied customers in writing of their ammended policy and position regarding the new law change as it pertains to NOW having to register scooters. Scooters were covered prior because they did not have to be insured. Now that the law has changed During a PANDEMIC. The insurance company should have dont their due diligence to incorporate NEW policy inregards to this law change, they should have also notified customers WHO would have NOT know that by registering their scooter, They would NOW no longer be covered or allowed to file a claim. The customer could then chose to get additional insurance for their scooter and be protected. It is unfair that the *** changed and the insurace company, Eastern Insurance Group, LLC ******************************************* has taken the position , they do not want to cover claims regarding registered scooters. The insurance company was neglegent in notifiying cumstomers and updating their policies as it pertains to the NEW Law requiring scooters to be registered.
              Read More

              Customer Reviews

              0 Customer Reviews

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              How BBB Processes Complaints and Reviews

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              Local BBB

              Better Business Bureau in Eastern MA, ME, RI & VT

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