Business ProfileforNeighborhood Assistance Corporation of America

I am extreme dissatisfied and frustrated with the handling of my account by ********************** and the lack of communication. Despite multiple attempts to provide the requested information and accommodate the requirements, I have encountered numerous issues which have severely impacted my confidence in the organization. I have diligently sent the requested information multiple times, only to find that it has seemingly fallen into a void with no acknowledgment of receipt or progress. This repeated disregard for my efforts is both disheartening and unacceptable. I have experienced a concerning pattern of canceled calls without prior notice. These cancellations not only disrupt my schedule but also demonstrate a lack of respect for my time and the urgency of the matters at hand. Since ************************* assumed responsibility of my account, there has been a glaring absence of communication. This negligence has led to misunderstandings, delays, and a breakdown in trust between me and the organization. As a result of these persistent issues, I have lost all respect and confidence in NACA's ability to fulfill its obligations. It is evident that there are significant shortcomings in the handling of my profile, and I can no longer tolerate such incompetence. I urge that NACA takes action to rectify these deficiencies and restore my faith in the organization. Clear communication, prompt acknowledgment of received documents, and respectful adherence to scheduled calls are basic expectations that must be met to maintain a professional relationship. Failure to address these concerns promptly will leave me with no choice but to seek alternative solutions for my needs. I trust that you understand the gravity of this situation and will take the necessary steps to remedy it without further delay.