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          Find a Location

          Fidelity Investments has 81 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Please enter a valid location.

            • Fidelity Investments

              245 Summer Street Boston, MA 02210-1133

            • Fidelity Investments

              82 Devonshire St Boston, MA 02109-3614

            • Fidelity Investments

              500 Salem St Smithfield, RI 02917-1288

            • Fidelity Investments

              PO Box 832 Boston, MA 02123-0832

            • Fidelity Investments

              238 Main St Cambridge, MA 02142-1016

            Business ProfileFidelity Investments

            Mutual Funds
            Multi Location Business

            Additional business information

            See all additional business information

            Contact Information

            245 Summer Street

            Boston, MA 02210-1133

            Get Directions
            Visit Website
            (617) 563-7000

            Customer Reviews

            1.2/5

            Average of 177 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            1,090 complaints closed in last 3 years

            404 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            A+

            This business is not BBB Accredited

            Search for Accredited
            Businesses in this category

            Years in Business: 78

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

            Related Categories

            Overview

            Fidelity Investments is a financial services business providing mutual funds, brokerage services, retirement plans, asset management accounts, money market funds and tax-exempt investments.

            Business Details

            This is a multi-location business.

            Find a Location

            Fidelity Investments has 81 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Please enter a valid location.

              • Fidelity Investments

                245 Summer Street Boston, MA 02210-1133

              • Fidelity Investments

                82 Devonshire St Boston, MA 02109-3614

              • Fidelity Investments

                500 Salem St Smithfield, RI 02917-1288

              • Fidelity Investments

                PO Box 832 Boston, MA 02123-0832

              • Fidelity Investments

                238 Main St Cambridge, MA 02142-1016

              Location of This Business
              245 Summer Street, Boston, MA 02210-1133
              BBB File Opened:
              2/8/1991
              Years in Business:
              78
              Business Started:
              1/1/1946
              Business Incorporated:
              9/29/1978
              Type of Entity:
              Corporation
              Number of Employees:
              4659
              Alternate Business Name
              • Fidelity Brokerage Services, Inc.
              • Synchrony Financial Exch Offer
              • Fidelity Advisory Services
              • Fidelity Management and Research Company
              • Fidelity Brokerage Company
              • Fidelity Instituitional Retirement Services Company
              • Fidelity eBusiness
              • Fidelity Technology Group
              • Fidelity Investments Human Resources
              Additional Contact Information

              Fax Numbers

              • (401) 292-0471
                Other Fax
              • (401) 292-0088
                Other Fax

              Phone Numbers

              Read More Business Details and See Alerts

              Customer Complaints

              1,090 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              07/09/2024

              Complaint Type:
              Product Issues
              Status:
              Resolved
              Contacted Fidelity Investments numerous times since Sunday July 7th, by secured email and phone. Went through series of misunderstandings, wrong explanations, rude behaviour. Finally an agent called me today July 9th , explaining it could not be done the way I expected, and in lieu I would receive a letter, through secured mail, that I could return to the institution asking for a direct deposit form to be filled. I am still waiting for this letter, and tired of waiting
              Read More
              Read 1089 More Complaints

              Customer Reviews

              177 Customer Reviews

              What do you think? Share your review.

              How BBB Processes Complaints and Reviews

              Start a Review

              Most Recent Customer Review

              Ronald B

              07/23/2024

              Very bad customer service. I just spent one hour trying to find a competent person to make sure I did a transaction online correctly. The reps were not knowledgeable, and worse, often did not admit it until well into the conversation. I was transferred from one person to another, and in one case, to someone new on the job, rather than to an experienced person as I requested. After one hour, I was not able to complete the transaction. And this was fairly simple.
              Read 176 More Customer Reviews

              Local BBB

              Better Business Bureau in Eastern MA, ME, RI & VT

              More Info on Local BBB

              BBB Reports On

              BBB reports on known marketplace practices.

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