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Find a Location

Tenon Tours, LLC has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Tenon Tours, LLC

      580 Main St Ste 207 Reading, MA 01867-3107

      BBB Accredited Business
    • Tenon Tours, LLC

      17515 Nassau Commons Blvd Lewes, DE 19958-6283

    Business ProfileforTenon Tours, LLC

    Travel Agency
    HeadquartersMulti Location Business
    BBB accredited business
    The Complaints and Reviews shown on this HQ profile may have been submitted against either the HQ itself or one of the corporate-owned locations found under "Find Locations".

    At-a-glance

    Customer Reviews

    5/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    2 complaints closed in last 3 years

    1 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 7/25/2016

    Years in Business: 16

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Overview

    Tenon Tours, LLC is a privately-held company that specializes in tailor-made vacation packages to Europe.

    Business Details

    This is a multi-location business.

    Find a Location

    Tenon Tours, LLC has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Tenon Tours, LLC

        580 Main St Ste 207 Reading, MA 01867-3107

        BBB Accredited Business
      • Tenon Tours, LLC

        17515 Nassau Commons Blvd Lewes, DE 19958-6283

      Headquarters
      580 Main St Ste 207, Reading, MA 01867-3107
      BBB File Opened:
      11/8/2007
      Years in Business:
      16
      Business Started:
      5/21/2007
      Business Incorporated:
      11/9/2012
      Accredited Since:
      7/25/2016
      Type of Entity:
      Limited Liability Company (LLC)
      Number of Employees:
      15
      Hours of Operation

      Primary

      M:
      9:00 AM - 6:00 PM
      T:
      9:00 AM - 6:00 PM
      W:
      9:00 AM - 6:00 PM
      Th:
      9:00 AM - 6:00 PM
      F:
      9:00 AM - 6:00 PM
      Sa:
      Closed
      Su:
      Closed
      Business Management
      • Mr. Bryan Lewis, Owner
      Contact Information

      Principal

      • Mr. Bryan Lewis, Owner

      Customer Contact

      • Mr. Bryan Lewis, Owner
      Additional Contact Information

      Email Addresses

      Industry Tip

      BBB Tip: Need help planning a trip? How to find a good travel agent

      Customer Complaints

      2 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      09/06/2023

      Complaint Type:
      Billing Issues
      Status:
      Answered
      Tenon Tours was unable and unwilling to providing a pricing structure for their service fees. it appears charges for services are arbitrary.
      Read More

      Customer Reviews

      1 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Polly D.

      5 stars

      04/22/2022

      My sister and I are leaving for Europe on our ******, ******** and Ireland tour in 8 days. Our team has moved and readjusted our trip for two years now without complaint and very little issue. ********* and ******* have been angels in their patience with me in particular. We are hoping that all goes well on our 16 day trip buy it helps to know we have a great team there to help. In the anticipation of a fabulous trip, my sister and I are already planning either a family trip or another girls trip with Tenon. Happy travels and contact this company for your trip. They are amazing!!

      Tenon Tours, LLC Response

      04/25/2022

      Hi *****, thank you for sharing your experience with us! We are pleased to know that you have received such great care from ********* and ******** Our team strives to provide this level of customer service to each and every traveler, so it's great to hear that you have received this firsthand! We are looking forward to your trip to the British Isles and thank you for choosing to travel with Tenon.

      Local BBB

      Better Business Bureau in Eastern MA, ME, RI & VT

      BBB Reports On

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