Business ProfileforValley Strong Credit Union

I had a credit card from valley strong with a limit of **** I was denied multiple times until I deposited a check of ****** then I get approved.so I rented a car and my limit was only **** and valley strong let the rental car place charge my credit card for **** and then red flag a ***** charge which didn't make any sense at all. But also I had a car loan I purchased gap insurance threw valley strong when I purchased the truck but something went wrong with the truck which I should've been under warranty with gap insurance plus I had full coverage insurance so what they do is take my truck and didn't say anything about what's going on and never applied my gap insurance to help me fix the truck or offer another.car or anything but now they sent this.****** loan to collections which I feel that not the way things should have went this is.the reason I purchased all this insurance gap insurance and.everything but they still making me.pay for.the.gap insurance and the.money to purchased the truck which I only drove them truck for.about 2 weeks which that's not right I should've received another vehicle not be stuck without a vehicle or any reimbursements Or help to get another vehicle I don't understand what was the point of all the insurance I purchased with my loan so they tied both cars I had together and took both of my cars which these cars was two different loans I was only like **** away from paying off my first loan which that car was a lemon I'm just asking for justice and some help please