Business ProfileforWhite Aluminum & Windows, LLC

11/02/23 signed contract with White's Aluminum *** to remove & place new damaged metal roofing of car port, shed, screen rooms including gutters, down ************** trim. Salesman ********************* informed us the down payment amount due today was $4,597.00 he was given a check for $4,597.00 and it would probably be ***** weeks before they could do the job. Near the end of the 13th week we stopped into White's Aluminum to get a firm start date and we were told they would start next week. They arrived week of 1/29/24 worked on removing damaged material and started replacing with new. The work progressed a couple of days then just stopped and left our job unfinished along with 3 large black plastic bags of dump. We looked over the in progress job to find several areas that needed caulking, New metal pans had indentations. About 10 days later it rained the car port leaked contacted White's referred to *****. ***** viewed leak areas, indentations in ********, and unfinished work. His crew returned week of 2/8/24 caulked and placed strip of metal on car port and started installing new gutters, down spouts etc. Crew left without capping gutter left side of screen room (rain runs off gutter should run down down spout. 3/5/24 rained again leaks in same area of car port and side of screen room. 3/5 & 3/6/24 tried to contact ***** he was not available, called Insurance Agent for assistance Agent tried to reach ***** twice second time ***** told Agent he'd get right on it. 10 days later I contacted Agent no response from White's Agent tried again to reach *****, 4/1/24 no response from *****. We sent a registered letter to White's stating unfinished work and again telling them the car port was still leaking to contact us to confirm they would attend to these problems by 4/11/24. NO RESPONSE.