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Find a Location

ABC Fine Wine & Spirits (HQ) has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
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    Business ProfileforABC Fine Wine & Spirits (HQ)

    Liquor Store
    Multi Location Business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 15 Customer Reviews

    Customer Complaints

    9 complaints closed in last 3 years

    1 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    This is a multi-location business.

    Find a Location

    ABC Fine Wine & Spirits (HQ) has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      Location of This Business
      8989 S Orange Ave, Orlando, FL 32824-7904
      BBB File Opened:
      10/1/2004
      Years in Business:
      88
      Business Started:
      1/1/1936
      Business Incorporated:
      7/14/1950
      Type of Entity:
      Corporation
      Alternate Business Name
      • ABC Liquors, Inc.
      Contact Information

      Principal

      • Charles E Bailes III, Owner

      Customer Contact

      • Charles E Bailes III, Owner
      • Leah Corwin
      • Lorena Streeter
      Additional Contact Information

      Phone Numbers

      Email Addresses

      Customer Complaints

      9 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      03/23/2023

      Complaint Type:
      Customer Service Issues
      Status:
      Resolved
      I was refused service at ABC fine Wine and liquors on **** ***** ******** ****. in Deland Florida. The woman stopped in the middle of a transaction grab my credit card out of the machine slammed it on the table took the bottle away and said she was refusing my services service because I was rude to her. I said nothing to this woman I don’t even know why she did that. I asked if they could look at the camera. They wouldn’t. I didn’t do anything. I’ve been going there for three years. Then I spoke with the manager Mark, and he did absolutely nothing. He said if she said you were rude and you were rude and I’m refusing you service too and to leave the store. I need to speak to someone I need to file a complaint about this. I think it might have something to do with race but I’m not gonna say that because I’m not sure.
      Read More

      Customer Reviews

      15 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Alex H

      1 star

      02/03/2024

      I went to *** liquor purchased 2 bottles of a tequila 1 bottle of another tequila. The first I tried was the two bottles. I opened and tasted one bottle and didn't like it at all so I returned and exchanged those 2 one of the bottles opened at a different location than I purchased them. I exchanged them and mentioned to the cashier who had exchanged them for me that I had never had the Herradura tequila which was the other one bottle that was on the receipt and I was worried I wouldn't enjoy it. She very politely let me know if I did not to bring it back for an exchange. I went home tasted it. It made me grotesquely ill. I wondered if it could have been something else that caused it. The following day I tasted it again, and again it made me horribly sick. These 2 tastes less than a half ounce total. I began to research can tequila be bad. What I found was mold spores can form in the barrels during the making and cause food poison symptoms like what I experienced. Feeling like I was poisoned I still felt secure because I was told I could return for exchange if I didn't enjoy the tequila.I went to the store I purchased at to exchange. I set the bottle in original bag with receipt with the cashier and told her I was going to get another tequila. I went to look for the brand I trust and they were out. I walked back to the register and before I could get 2 words out the store leader started yelling at me opening the bottle in front of me telling me I had opened it. I tried to tell her I told her I had tasted it and it made me sick, but was unable to speak as I was being yelled at. I took my bottle and began to leave disrespected and humiliated. Before exit, I told myself no that's unacceptable the way you have been treated. If I cannot return or exchange why was I told I could and if I was told this wrongly, why did the store leader not politely tell me. I asked her name she took off her name tag and said no andso much more her coworker in shock at the wayshetreatedMe

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