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Find a Location

Robins Financial Credit Union has 18 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Robins Financial Credit Union

      803 Watson Blvd Warner Robins, GA 31093-3415

      BBB Accredited Business
    • Robins Financial Credit Union

      4245 Log Cabin Dr Macon, GA 31204-4853

      BBB Accredited Business
    • Robins Financial Credit Union

      4066 Hartley Bridge Rd Macon, GA 31216-5636

      BBB Accredited Business
    • Robins Financial Credit Union

      5999 Zebulon Rd Macon, GA 31210-1913

      BBB Accredited Business
    • Robins Financial Credit Union

      853 N Houston Rd Warner Robins, GA 31093-1501

      BBB Accredited Business

    Business ProfileforRobins Financial Credit Union

    Credit Union
    HeadquartersMulti Location Business
    BBB accredited business
    The Complaints and Reviews shown on this HQ profile may have been submitted against either the HQ itself or one of the corporate-owned locations found under "Find Locations".

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 6 Customer Reviews

    Customer Complaints

    11 complaints closed in last 3 years

    5 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 9/26/1990

    Years in Business: 70

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Related Categories

    Business Details

    This is a multi-location business.

    Find a Location

    Robins Financial Credit Union has 18 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Robins Financial Credit Union

        803 Watson Blvd Warner Robins, GA 31093-3415

        BBB Accredited Business
      • Robins Financial Credit Union

        4245 Log Cabin Dr Macon, GA 31204-4853

        BBB Accredited Business
      • Robins Financial Credit Union

        4066 Hartley Bridge Rd Macon, GA 31216-5636

        BBB Accredited Business
      • Robins Financial Credit Union

        5999 Zebulon Rd Macon, GA 31210-1913

        BBB Accredited Business
      • Robins Financial Credit Union

        853 N Houston Rd Warner Robins, GA 31093-1501

        BBB Accredited Business
      Headquarters
      803 Watson Blvd, Warner Robins, GA 31093-3415
      BBB File Opened:
      9/26/1990
      Years in Business:
      70
      Business Started:
      3/23/1954
      Business Incorporated:
      3/23/1954
      Accredited Since:
      9/26/1990
      Licensing Information:
      This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
      Type of Entity:
      Corporation
      Business Management
      • Ms. Vickie Collins, Executive Assistant
      • Mr. Robert Dyal, CFO
      Contact Information

      Principal

      • Ms. Christina O'Brien, President/CEO

      Customer Contact

      • Ms. Vickie Collins, Executive Assistant
      • Ms. Christina O'Brien, President/CEO
      • Mr. Robert Dyal, CFO
      Additional Contact Information

      Fax Numbers

      • (478) 929-7956
        Primary Fax

      Phone Numbers

      Industry Tip

      BBB Tip: How to choose a new bank or credit union

      Customer Complaints

      11 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      08/10/2023

      Complaint Type:
      Billing Issues
      Status:
      Answered
      Yes I bank with the company and I was using the overdraft to pay for my monthly payments before I got paid then I would pay the bank back then the bank stopped letting me when I reached out to them because I am unable to get to the branch was told that I was not eligible for neither account for overdraft that I would have to wait 90 day before I could get this so I began to ask questions they did send me a form electronically to sign saying about the 90 days and debit card usage overdraft fee no matter how much the draft was for so I sign I don’t even think it was the next 2 days but they unblocked my debit card small amounts from ***** *** and other places where I forgot to take the payment method off was being charged like .99 robins let it go through then charged me a 25$ fee for that then $2.99 a fee of 25$ it went on and on until the limit of $300 was reached for both checking account I reached out because I had went to the atm to withdraw money for my water bill because I got money from my stock sent to Robins I got a alert email went on there to check that’s when I seen the second account was like that also the money I had sent only covered the overdraft fees robins let go through without a 90 day review I do not have any money every time I reached out to online customer service they giving me the run around I refuse to pay all those fees because even though I didn’t take the cards off the payment methods Robins should not have let those payments go through because I signed the form for a 90 day review it is not right now say of the 90 days was up and those purchases were made I have no problem with paying them I have all conversations with the online banking services and a copy of the form that I signed how I work is impossible for me to get to the branch this is messing with my mental health if I need to take this to court then I guess this is what it will be but this is down right wrong and then keeps sending me letters on this
      Read More

      Customer Reviews

      6 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Keisha S

      1 star

      03/13/2024

      They NOT WORTH A STAR... PLEASE DONT WASTE NO TIME.. PLEASE DONT GET FINANCIED THRU THEM... PLEASE GO SOMEWHERE ELSE... BUISNESS IS BAD, TERRIBLE, NON SENSE.... RUN RUN RUN FAST.... IM A PERSON OF COLOR OF COURSE I GOT PLAYED WITH. They not worth 1 star...

      Robins Financial Credit Union Response

      04/08/2024

      We have contacted the member to address their concerns.

      Local BBB

      Better Business Bureau serving the Fall Line Corridor, Inc.

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