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            Business ProfileFlooringInc.com

            Retail Floor Materials
            BBB accredited business

            Contact Information

            11201 N Tatum Blvd Ste 300 PMB 34787

            Phoenix, AZ 85028-6039

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            Email this Business
            (800) 613-0996

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            Customer Reviews

            4.4/5

            Average of 489 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            84 complaints closed in last 3 years

            26 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            BBB accredited businessA+

            Accredited Since: 5/16/2008

            Years in Business: 18

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Related Categories

            Overview

            This business offers flooring materials.

            Products & Services

            Gym Flooring, Weight Room Flooring, Garage Flooring, Playground Flooring, Gym Flooring, Weight Room Flooring, Garage Flooring, Playground Flooring, Foam Tiles, Kids Mats, Laminate Flooring, Engineered Wood Flooring, Cork Flooring, Vinyl Tiles, Vinyl Planks, Vinyl Rolls, Carpet Tiles

            Business Details

            Location of This Business
            11201 N Tatum Blvd Ste 300 PMB 34787, Phoenix, AZ 85028-6039
            Email this Business
            BBB File Opened:
            5/9/2008
            Years in Business:
            18
            Business Started:
            5/14/2006
            Business Started Locally:
            5/14/2007
            Business Incorporated:
            4/19/2007
            Accredited Since:
            5/16/2008
            Type of Entity:
            Limited Liability Company (LLC)
            Alternate Business Name
            • IncStores LLC
            • Rubber Flooring
            • Rubber Flooring Inc
            • FoamTiles.com
            • GarageFlooringInc.com
            • IncStores.com
            • Rubberflooringinc.com
            Business Management
            • Mr. Chuck F Chan, Finance Member
            • Mr. Anthony Schmidt, Member
            • Mr. Kurt Leitinger, Member
            • Ms. Alicia Vitte, Customer Service Manager
            Contact Information

            Principal

            • Mr. Chuck F Chan, Finance Member
            • Mr. Anthony Schmidt, Member
            • Mr. Kurt Leitinger, Member

            Customer Contact

            • Mr. Chuck F Chan, Finance Member
            • Ms. Alicia Vitte, Customer Service Manager
            Additional Contact Information

            Email Addresses

            Website Addresses

            Read More Business Details and See Alerts

            Customer Complaints

            84 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            06/07/2024

            Complaint Type:
            Delivery Issues
            Status:
            Resolved
            Ordered Flooring on April 19. Was told it was on backorder until June. Got an update with Tracking on 5/22. Yet it just said awaiting pickup. Emailed to ask if they do the sketchy create a label to appear to be fast and then don't ship for weeks. Was told the next day 5/23 on same label it shows going out. Yet I track and it's still awaiting pickup since 5/22. No on responds to emails, you call, it says 2 min eta and after 10 mins, it tells me I called outside of their open window ending at 7pm EST. Its 2:50pm EST. Chat can't find anyone. Is this a scam? I just want my order Order *******
            Read More
            Read 83 More Complaints

            Customer Reviews

            489 Customer Reviews

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            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            Barbara E

            05/21/2024

            ********************** | Sales Team Sales Flooring Consultant This is a review of the above lady I have ordered a few times and I had an error that needed to be corrected. For 4 hrs , yes that long, I was on the phone ... disconnected 2 times ... answered and again on hold ... needless to say it was a nightmare. My last try , I got ******** who explained she was a trainee but would find the answer. And to make it short she did. Those are the exceptional employees you should know you have. I give her 5 stars
            Read 488 More Customer Reviews

            Local BBB

            Better Business Bureau Serving the Pacific Southwest

            More Info on Local BBB

            BBB Reports On

            BBB reports on known marketplace practices.

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