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Find a Location

Heard & Smith LLP has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Heard & Smith LLP

      10715 Gulfdale St Ste 100 San Antonio, TX 78216-3633

      BBB Accredited Business
    • Heard & Smith LLP

      1726 N Zaragoza Rd Ste A El Paso, TX 79936

    Business ProfileforHeard & Smith LLP

    Lawyers
    Multi Location Business
    BBB accredited business

    At-a-glance

    Customer Reviews

    2.36/5stars

    Average of 11 Customer Reviews

    Customer Complaints

    2 complaints closed in last 3 years

    1 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 12/12/2005

    Years in Business: 31

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Business Details

    This is a multi-location business.

    Find a Location

    Heard & Smith LLP has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Heard & Smith LLP

        10715 Gulfdale St Ste 100 San Antonio, TX 78216-3633

        BBB Accredited Business
      • Heard & Smith LLP

        1726 N Zaragoza Rd Ste A El Paso, TX 79936

      Location of This Business
      10715 Gulfdale St Ste 100, San Antonio, TX 78216-3633
      BBB File Opened:
      9/1/1992
      Years in Business:
      31
      Business Started:
      9/1/1992
      Accredited Since:
      12/12/2005
      Licensing Information:
      This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
      Type of Entity:
      Sole Proprietorship
      Business Management
      • Mr. John R Heard, Attorney
      • Mr. Mark Stanton Smith, Attorney
      • Mr. John Heard, Attn: Marketing (JCE)
      • Mr. Joshua C Eyestone
      Contact Information

      Principal

      • Mr. John Heard, Attn: Marketing (JCE)

      Customer Contact

      • Mr. Joshua C Eyestone
      Additional Contact Information

      Fax Numbers

      • (210) 820-3777
        Primary Fax

      Industry Tip

      BBB Tip: Hiring a lawyer

      Customer Complaints

      2 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      12/18/2023

      Complaint Type:
      Service or Repair Issues
      Status:
      Answered
      After applying in Dec 2020 I solely did all the initial legwork and subsequent required tasks for my SSI case. Approximately 7 months ago I made the mistake of hiring Heard and Smith to 'represent" me with my case. After the initial startup with them they did next to nothing on my case. I can count on one hand how many interactions with a representative from their firm. I had to call social security myself to get updates and documentations regarding my case. DO NOT BOTHER HIRING THEM WHEN THEY DONT KEEP IN CONTACT WITH YOU AND MAKE YOU DO THEIR WORK THAT THEY EXPECT TO VE COMPENSATED FOR. IM FIRING THEM RIGHT NOW!!!
      Read More

      Customer Reviews

      11 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Jamie H

      5 stars

      04/29/2024

      *********************************************** did an amazing job of making sure my file was complete and my case was ready to roll. My lawyer was on top of everything ! This was my second attempt to receive benefits from SSA and without *********************************************** and my lawyer Im Not sure this would have been accomplished! Outstanding Job ! Would recommend to anyone - even if you think your case is hopeless.

      Heard & Smith LLP Response

      04/30/2024

      Thank you for this thoughtful review of our team and our firm. Heard & Smith is dedicated to helping each of our clients get justice, we are so pleased to hear you are getting the help you are entitled to. And yes, you are correct, this is a challenging area of law. More than 2 out of 3 that apply for disability nationwide will be denied. Of course not everyone has the medical evidence to back up their claim, so some denials are to be expected. However, many of those who are denied will later win their benefits if they appeal and continue the fight for justice. With a representative's help SSA's data shows claimants are much more likely to win their benefits. Remember, you earned these benefits from your many years working and paying taxes. Our team is honored to guide you to justice on your claim. Wishing you the best.

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