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          Charles Maund Automotive Group has 1 locations, listed below.

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            Business ProfileCharles Maund Automotive Group

            New Car Dealers

            Contact Information

            Austin, TX 78767-1608

            (888) 554-1406

            Customer Reviews

            1/5

            Average of 4 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            10 complaints closed in last 3 years

            1 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            A-
            This business is not BBB Accredited
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            Businesses in this category

            Years in Business: 67

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

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            Business Details

            Location of This Business
            Austin, TX 78767-1608
            BBB File Opened:
            8/1/1980
            Years in Business:
            67
            Business Started:
            5/1/1957
            Business Started Locally:
            5/1/1957
            Licensing Information:
            This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
            Alternate Business Name
            • Maund Automotive Group LP
            • Charles Maund Imports
            • Maund Automotive Group
            Business Management
            • Mr. Danny Smith, Service Manager
            • Mr. Dale McConnell, General Manager
            • Mr. David "Tiny" Kresta, Service Director
            • Mr. Kenneth Prewitt, Service Manager
            • Mr. James Dimeo, General Manager
            • Mr. Chris J. Martinez, General Sales Manager
            • Ms. Lauren Clarke, Customer Relations Manager
            Contact Information

            Principal

            • Mr. Dale McConnell, General Manager

            Customer Contact

            • Mr. James Dimeo, General Manager
            Additional Contact Information

            Phone Numbers

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            Industry Tip

            BBB Tip: Buying a new car

            Customer Complaints

            10 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            05/08/2023

            Complaint Type:
            Service or Repair Issues
            Status:
            Unanswered
            Hi,I sent a payoff check that was CASHED by Volkswagen to buyout a lease on January 15th. I then waited 99 days to receive a title. Keeping in mind that the lack of title was holding me back from being able to register my car, or inspect it or change my license plate as i moved states. I finally received my title, though keep in mind they cashed my $14,531.32 check on January 26th, on May 3rd. When received, I realized the title was not signed meaning it meant NOTHING. I took it to two title shops who let me know this is negligence. I also took it to a Volkswagen dealership who let me know this is negligent behavior. I know have a car that I do not own, but paid for, and I am not able to drive it. It is my only car. I have gone through so much waiting for this title and it has cost me a significant amount of time and damage. Volkswagen STILL has not answered as to what I am suppose to do with the unsigned title! i need to get this car registered, I need to drive to work.. I need someone to help me contact Volkswagen so I can get this taken care of without having to wait another 4 months! I am praying someone can help me. I know I am not the only one, this is absurd and volkswagen needs to be held accountable!!!!! Imagine if it was the other way around. I would be in JAIL.
            Read 9 More Complaints

            Customer Reviews

            4 Customer Reviews

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            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            Karen S.

            02/26/2022

            This dealership is trying to take advantage of middle class hard working families in ******* They priced a 2022 Corolla Hybrid above MSRP and then added on $2000 for "market adjustment" and the justification given was because the vehicle is in short supply. We were told the prices weren't controlled in house and were non negotiable. They refused to show me the dealer's invoice.It was implied that we were lucky to be able to purchase a practical car at any price. It was presumed we were desperate enough to pay any price without negotiation. Dealerships have the right to make a profit and use whatever sales technique is most profitable but it's not necessary for that technique to be disingenuous. The market for this vehicle is working middle class people. These aren't the people in ****** that can afford to pay at a premium.
            Read 3 More Customer Reviews

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            BBB serving the Heart of Texas

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