Business ProfileforWorld Car Mazda Kia San Antonio

Inquires is the problem when I told the salesman I already had a loan from my own bank and thought I was signing papers for the car purchase but not to run my credit report I went to two world car *** dealerships and they disregarded my requests which were spoken with confidence. I expect all these numberous inquires be removed asap. And I told them A million times I didnt want the add on of paint and interior protection and they made me get it anyways and it stole $1800 out of my $2000-$2500 down payment and squashed it l. I demand a refund of this add on .Thank you. M.S.YOUR COMPLAINT I went to get a copy of my loan agreement from world csr *** ********************** because nobody would help me get me my loan agreement. I needed it for the roadside assistance etc. I ended up looking at some cars but I thought the sales man was doing a soft inquiry. He siad it wouldn't affect my credit score. I had been applying online for pre approvals only so it couldn't hurt right? Well I wasn't satisfied with the 1st salesman@World car *** ********************** so I just went home and never got my documents I originally went there for. They just blew me off. This was July 26, 2023. I remember because that's my father's birthday . Anyways, I talked to a different salesman. *** she was manipulating the situation. I told her I already got approved with my own bank.and it took her forever to figure anything out. She even had the odacity to say she didn't know was a veteran. She is a liar this was going to be my 3rd brand new car from the same dealership and they all treated me like a number. Thst salesman lady took forever to get the purchase order se t to my bank When she finally did she had the nerve to put another bank's name on My purchase order documents as if I wouldn't notice. I did and.i.asked her.why did she do that? She said they just needed a purchase order. I siad yeah either the correct info in it. Well I was done with her so I went to World Car ***********************************************************************************************. I expkain3d the nightmare I was having and they too screwed me. Both World Car ***'s ran my credit without my consent. I told both dealerships thst I had my own loan with my bank GECU. But they obviously did me dirty and did whatever they wanted to and caused me havoc. Eventually I saw tons of inquires from ************ Financing. Some I saw 3 times over. I never authorized any of these dealerships to have permission to run my credit and I knew the *****% apr which I felt that *** couldn't beat my bank's offer. But then *** and their paint and protection package that I told them over and over that I don't need the Add-on's& I don't want t. I put actual cash down on my new car like $2,000. The paint protection was $1800 which squashed my down payment. Even some sales people lied to my face saying they stopped the add ons or I don't have to get it. They all lied just to get a sale. They forgot my $300 military discount on the purchase order, they ran my credit report with total disreguard of me telling them I have my own loan. Like I was invisible. My 2nd *** ***** ex was in their service ***** Since August and I couldn't use it as a trade cuz they hadn't figured out what the *** headquarters was gonna agree on. My loan was about to expire and they actually extended it a few more days. I didn't get the car I wanted. I wanted the black one & I had to settle for the white one, but st that point I didn't care cuz by the time ingot my 2.d car outta the ship the service ***** Didn't even do any diagnosis on the entire csr but they replaced the engine a 2nd time but this time when my car stalled I hit a vehicle and it wasn't my fault but my insurance paid out $8,000 to the other driver. And *** still hasn't reimbursed me nothing yet. I got lots more issues and this is just the worse experience of my life pertaining to any money I've spent.