Business ProfileforThird Coast Auto Group LP

Run as fast as you can away from this place and you'll thank me later. So I purchased a vehicle on March the 17th and was told that within a 5 week period I would receive my registration and license plates for my vehicle. 6 weeks goes by from the time I purchase and I contact this place and it took 3 days to get someone to pick up the phone number one but number two I was transferred to a voicemail and never got a call back so I tried calling again on the 5th and 6th day and finally got someone to answer. This person informed me that my plates and sticker were not yet in and that I needed to give rthem another week or two to receive them. So I wait another 2 weeks and call back but again it takes days to get someone to pick up and when they finally pick up they once again transfer me to the same voicemail so I call back immediately. Now I'm being forwarded directly to a voicemail in which I still have not gotten a single call back from. So after all of this has happened I decide to call the *** or tax office if you will and ask them what's going on. The lady I spoke with explain to me that the dealership has 30 days from the time of purchase to have the transfer of title and paperwork completed and submitted or they have to pay a penalty. Or it could be a possibility that the dealership is in fact altering the dates of cell to avoid paying the penalty per the representative. Although she couldn't go into too much detail let's just say this. I purchased my car on March 17th 2024. Today is May 29th ****************************************** registration sticker. The dealership no longer answers my calls and if I decide to go up there in person I get treated like dog s*** all of a sudden. Everybody spoke English before I bought a car but now that I have signed my life away and given them a lump sum of money nobody understands English all of a sudden. Horrible experience and the absolute worst customer service from the plump cow at the front desk.