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Find a Location

Hill Country Outdoor Power has 1 locations, listed below.

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    Business ProfileforHill Country Outdoor Power

    Lawn and Garden
    BBB accredited business

    Additional business information

    Additional Info:
    HCOP offers Lawn & Garden Equipment, Parts, Accessories and Service for most of the major outdoor power equipment brands. PartsTree.com offers genuine OEM parts for 25 major brands and equipment for Husqvarna and Kawasaki.  This company can deliver.
    See all additional business information

    At-a-glance

    Customer Reviews

    1.75/5stars

    Average of 8 Customer Reviews

    Customer Complaints

    3 complaints closed in last 3 years

    2 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 8/12/2005

    Years in Business: 21

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Overview

    Products & Services

    Walk-Behind Mowers, Riding Mowers, Lawn & Garden Tractors, Hedge Trimmers, String Trimmers, Chainsaws, Pole Saws, Tillers, Generators

    Business Details

    Location of This Business
    12014 W Highway 290, Austin, TX 78737-2815
    BBB File Opened:
    3/12/2004
    Years in Business:
    21
    Business Started:
    3/1/2003
    Business Started Locally:
    3/1/2003
    Business Incorporated:
    2/5/2003
    Accredited Since:
    8/12/2005
    Type of Entity:
    Limited Liability Company (LLC)
    Alternate Business Name
    • PartsTree.com
    • HCOP, LLC
    Hours of Operation

    Primary

    M:
    8:00 AM - 5:00 PM
    T:
    8:00 AM - 5:00 PM
    W:
    8:00 AM - 5:00 PM
    Th:
    8:00 AM - 5:00 PM
    F:
    8:00 AM - 5:00 PM
    Sa:
    9:00 AM - 3:00 PM
    Su:
    Closed
    Business Management
    • Ms. Lise Harding, Director
    • Ms. Jessica Poer, Office Manager
    • Mr. Douglas A. Hooks, Managing Member
    • Mr. Randall A. Roessler, Member
    Contact Information

    Principal

    • Ms. Lise Harding, Director
    • Mr. Douglas A. Hooks, Managing Member
    • Mr. Randall A. Roessler, Member

    Customer Contact

    • Ms. Jessica Poer, Office Manager
    Additional Contact Information

    Fax Numbers

    • (512) 288-7887
      Primary Fax

    Website Addresses

    Industry Tip

    BBB Tip: Finding the right landscaping and lawn care pro can save you time, money

    Customer Complaints

    3 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    08/05/2024

    Complaint Type:
    Product Issues
    Status:
    Answered
    Date of transaction 7-17-2024 Amount Spent $68.65 ATV Engine parts I never received my order.I have contacted them through their website form 3 times about not getting my order, I have requested a refund through their website and have not heard back from them on any of those 4 times I tried to contact them. I CALLED their customer service number and was told by their ***resentative that I had to track down where my package was because they sent it by US mail and their *** did not like calling the post office because it was hard to get information from them.
    Read More

    Customer Reviews

    8 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Ray W

    1 star

    07/02/2024

    The slowest shipping ever. If you want your part, be prepared to wait for a week or so or more

    Local BBB

    BBB serving the Heart of Texas

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