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          Find a Location

          TicketCity has 2 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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            • TicketCity

              5912 Balcones Dr Ste 102 Austin, TX 78731-4289

              BBB Accredited Business

            • TicketCity

              23000 Sussex Hwy # 232 Seaford, DE 19973

            Business ProfileTicketCity

            Event Ticket Sales
            Multi Location Business
            BBB accredited business

            Contact Information

            5912 Balcones Dr Ste 102

            Austin, TX 78731-4289

            Visit Website
            (800) 918-2612

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            Get a Quote

            Customer Reviews

            1.27/5

            Average of 15 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            50 complaints closed in last 3 years

            7 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            BBB accredited businessA+

            Accredited Since: 9/24/1996

            Years in Business: 34

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

            Related Categories

            Overview

            This business facilitates the sale and purchase of live event tickets between re-sellers and customers.

            Business Details

            This is a multi-location business.

            Find a Location

            TicketCity has 2 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Please enter a valid location.

              • TicketCity

                5912 Balcones Dr Ste 102 Austin, TX 78731-4289

                BBB Accredited Business

              • TicketCity

                23000 Sussex Hwy # 232 Seaford, DE 19973

              Location of This Business
              5912 Balcones Dr Ste 102, Austin, TX 78731-4289
              BBB File Opened:
              6/17/1994
              Years in Business:
              34
              Business Started:
              1/1/1990
              Business Started Locally:
              1/1/1990
              Business Incorporated:
              12/9/1993
              Accredited Since:
              9/24/1996
              Type of Entity:
              Corporation
              Alternate Business Name
              • Ticket City, Inc.
              Business Management
              • Mr. Randy Cohen, CEO
              Contact Information

              Principal

              • Mr. Randy Cohen, CEO
              Additional Contact Information

              Fax Numbers

              • (512) 469-7682
                Primary Fax

              Phone Numbers

              Read More Business Details and See Alerts

              Industry Tip

              BBB Tip: Buying tickets to the big game or concert? Don't get scammed

              Customer Complaints

              50 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              06/04/2024

              Complaint Type:
              Sales and Advertising Issues
              Status:
              Resolved
              I purchased a fake parking pass ticket for an event held on 6/1 at *************** in ********** off the website. No parking was required for this event as it was free to all ticket holders. I have called the company to complain and they said there was nothing they could do. And then when I asked for it to be escalated I was transferred and they hung up on me. The ticket to park was $100 and was completely fake and worthless. Their website stated 100% guaranteed and I want a full refund immediately. This is inexcusable and completely fraudulent for a ticket distribution agency. The event was Monster Jam and upon checking their website it even states no parking needed.
              Read More
              Read 49 More Complaints

              Customer Reviews

              15 Customer Reviews

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              How BBB Processes Complaints and Reviews

              Start a Review

              Most Recent Customer Review

              LISA B

              05/13/2024

              NO STARS Do Not buy parking passes from Ticket City in ************, **. I paid $117 for a parking pass in *** A, 1501 E Church ST across from ************** for the ************************* concert. Ticket City did not have authorization to sell tickets to this lot, it was reserved for the band's trucks. We were directed to a lot 7 mins away. This is a scam organization. CHEATERS!!!!
              Read 14 More Customer Reviews

              Local BBB

              BBB serving the Heart of Texas

              More Info on Local BBB

              BBB Reports On

              BBB reports on known marketplace practices.

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