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          Find a Location

          Jeff Wyler Chevrolet of Columbus has 2 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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            Business ProfileforJeff Wyler Chevrolet of Columbus

            New Car Dealers
            Multi Location Business
            BBB accredited business

            At-a-glance

            Customer Reviews

            1/5stars

            Average of 12 Customer Reviews

            Customer Complaints

            28 complaints closed in last 3 years

            8 complaints closed in last 12 months

            BBB Rating & Accreditation

            Accredited Since: 6/19/2012

            Years in Business: 12

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Overview

            New and used cars/trucks

            Products & Services

            New and used cars/trucks

            Business Details

            This is a multi-location business.

            Find a Location

            Jeff Wyler Chevrolet of Columbus has 2 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Country
              Please enter a valid location.
              BBB File Opened:
              9/21/2011
              Years in Business:
              12
              Business Started:
              8/1/2011
              Business Incorporated:
              8/1/2011
              Accredited Since:
              6/19/2012
              Licensing Information:
              This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
              Type of Entity:
              Corporation
              Alternate Business Name
              • Jeff Wyler Chrysler Dodge Jeep RAM of Columbus
              • Jeff Wyler Chrysler Dodge Jeep Ram
              • Jeff Wyler Columbus, Inc
              Hours of Operation

              Primary

              M:
              9:00 AM - 5:00 PM
              T:
              9:00 AM - 5:00 PM
              W:
              9:00 AM - 5:00 PM
              Th:
              9:00 AM - 5:00 PM
              F:
              9:00 AM - 5:00 PM
              Sa:
              9:00 AM - 5:00 PM
              Su:
              9:00 AM - 5:00 PM
              Business Management
              • Mr. Jeff Wyler, Founder/CEO
              • Mr. Scott Clidence, Manager
              • Ms. Frances Kincaid, Coordinator
              • Ms. Jennifer Rocco Thompson, General Manager
              • Mr. Ron Brown, Service Director
              Contact Information

              Principal

              • Mr. Jeff Wyler, Founder/CEO
              • Mr. Scott Clidence, Manager

              Customer Contact

              • Ms. Frances Kincaid, Coordinator
              Additional Contact Information

              Phone Numbers

              Email Addresses

              Website Addresses

              Industry Tip

              BBB Tip: Buying a new car

              Customer Complaints

              28 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              02/12/2024

              Complaint Type:
              Problems with Product/Service
              Status:
              Answered
              I had scheduled an appointment to get 4 new tires put on 2/8/24 @3:20pm I called the dealership and spoke to someone in parts department, and was given a quote for the 4 new tires. Parts department had to transfer me to service to make my appointment. I arrived at the dealership at 3:05pm, was checked in and sent to the lobby to wait for the work to be done. After sitting there for about 15 minutes, a lady came out and informed me that my tires were NEVER ORDERED, and I would have to come another day. I asked if I was was going to be compensated for all this, like a car detail and SHE STATED SHE COULD POSSIBLY ARRANGE FOR A QUICK CAR WASH!!! 100 % POOR CUSTOMER SERVICE AND PEOPLE NOT DOING THEIR JOB. I rescheduled to have the service done the next day, but within 15 minutes I decided to cancel it as I would have been late for work, as they didn't have anyone at the dealership before 7am. It is not my FAULT PEOPLE CAN"T DO THEIR JOB CORRECTLY. I took my car to another business the same day, bought 4 new tires, better then what I was going to get from Wyler and also found out I needed new brakes. They lost a $ 1500.00 SALE This isn't the first issue with this dealership, BUT I PROMISE IT WILL BE THE LAST. I WILL ALSO SHARE MY EXPIRENCE WITH ANYONE I KNOW SO THEY DON'T GET TREATED THE SAME WAY. It seems like no one cares about providing service at the place and doing their job correctly. I have bought 2 cars form this dealership and had issues both times. If you look up my name and address you will find other complaints. I have been in the customer service industry for 40 plus years, and WYLER has no idea how to take care of their customers!!! BUYERS BEWARE!!! THIS PLACE IS A COMPLETE JOKE
              Read More

              Customer Reviews

              12 Customer Reviews

              What do you think? Share your review.

              How BBB Processes Complaints and Reviews

              Start a Review

              Most Recent Customer Review

              Niki G

              1 star

              06/06/2023

              Lairs, avoid at all cost. Sent coupons from this specific location and they attempted NOT to honor it. Why send the email and waste my time, bait and switch is not ethical at all. Go elsewhere for service if you value your time and your vehicle.

              Local BBB

              BBB of Central Ohio

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