Customer ReviewsforPayliance

Please be very cautious when interacting in any way with this "business". I received a letter from Payliance dated 03/13/2024 addressed to a completely different address than my own, which stated I had written a check (check number listed is 6 digits, which I've never had checks numbered as such), to a business named "********" 08/01/2023 in the amount of $50 and that it was "returned unpaid" by my bank. The letter further states that "between 08/01/2023 and today: You were charged this amount in fees: $40.00". As others have experienced when attempting to contact them, the phone number rings, which led to an automated female voice, then both calls were placed on hold for a very brief time before I was prompted to leave a message. Never have I patronized said business, nor have I ever written them a check. A Google search for Payliance brings up this link with very similar experience and complaints to mine. When contacted, my bank confirmed they've never received or returned any check drawn on my account to any entity, ever. The bank manager asked for a copy of the letter and has forwarded it to their corporate office for further review. Payliance is either fraudulently attempting to collect a debt that does not exist, or is erroneously collecting faux debts for a fraudulent company. Whatever the reason, they should cease & desist any further attempts to collect this debt. If not, I will escalate the matter legally, as will the bank.

They have been impossible to deal with. Someone created a fake check with my name which was then sent to collections via Cybercollect/Payliance. I called Cybercollect and they never returned my call. I called them again today and they said they had no record of my call. This is a complete scam and I wonder if this is an inside job with the MASSIVE IDENTITY THEFT I am now dealing with.

This Company sent me a letter saying that they were collecting debt for another company who stole my check from a Florida bank. The money that was originally owed was for property tax and not owed to either of the companies in question. Because of the mess-up these two companies caused, I paid my taxes by credit card. Now Payliance has issued a payment in collections for something that was never owed to them. They are trying to ruin my credit., and trying to collect money that does not and never will belong to them. Can I give them negative five stars? they deserve nothing more. When I received their first letter, I called them, and they hung up on me , and when I called back, they wouldn't answer.

I have fraudulent account created under me and tried contacting to company but their phone number doesnt work.

They charged me $40 for a check that they claim was returned by my bank. My bank confirmed that they never returned the check, and it was never submitted for payment until a month later when it and a nsf fee was processed by payliance. Payliance blamed it all on me, my bank, the merchant, and was very rude. My bank is attempting to recover the unauthorized charges. They told me the most viable explanation is that Payliance processed the check the first time electronically and transposed the numbers. Payliance is uncooperative and rude as well as incompetent

I am trying to reach Cybrcollections and the phone number is out of service. I have no way of reaching this business.

I have received two letters from them claiming that I have written a bad check to a vendor. It is not my check number nor have I ever written any checks whatsoever to this vendor. They ask me to remit payment for the amount of the "bad check" plus a fee. This is most certainly a scam and needs to be stopped. I have responded to them with a letter telling them to stop sending letters to this address (they do not use my name, only my business name). I also told them that if they send another letter I will report them to the local police. Is there anything else I can do?