Business ProfileforGrange Enterprise Companies, including Grange and Integrity Insurance

WE have damage to our breaker box where wires have been burned you could even smell the burn at the time that was caused by a power surge is what was explained to us by two different electricians, it was bad weather and out of nowhere we heard a loud boom, I called my husband to come home. when he arrived, he asked did I turn off the power and I said no so he then went and checked the panel and found that something had triggered the breakers.

We soon contacted our insurance provider. We were PUT UP INTO A HOTEL AND told to get a quote which we did only to be told by ***** that what the company had written up was opinionated that they were taking what the company they had sent out words as facts. Keep in mind we had two quotes done that we had to pay for out of pocket. The person they sent out told me that we had damage and showed me the damage he said that he could even smell it. He also stated that we could possibly have damage to our hot water tank and air conditioner unit because of the wires that was burnt. I asked him how we would know because we have no power and he said that he would include it in the write up. i ASKED him could i have a copy of his findings and he said that he could not provide me with a copy but there was no way that the insurance company could squirm their way up out of this one.

WE later found out that the insurance company say he told them something different We have no power in half of our home which leaves us with no air conditioner or use of power in other areas such as our laundry room. My husband is under treatment of Prostate Cancer who deals with shortness of breath and also severe hot flashes. I also have two kids that has asthma along with myself who is in remission of breast cancer that has breathing problems.