Skip to main content

Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.

Find a Location

Highlights for Children, Inc. has 14 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Highlights for Children, Inc.

      1800 Watermark Dr Columbus, OH 43215-1048

      BBB Accredited Business
    • Highlights for Children, Inc.

      PO Box 269 Columbus, OH 43216-0269

      BBB Accredited Business
    • Highlights for Children, Inc.

      PO Box 18360 Columbus, OH 43218-0360

      BBB Accredited Business
    • Highlights for Children, Inc.

      PO Box 16764 Columbus, OH 43216-6764

      BBB Accredited Business
    • Highlights for Children, Inc.

      PO Box 2590 Columbus, OH 43216-2590

      BBB Accredited Business

    Business ProfileforHighlights for Children, Inc.

    Publishers Magazine
    HeadquartersMulti Location Business
    BBB accredited business
    The Complaints and Reviews shown on this HQ profile may have been submitted against either the HQ itself or one of the corporate-owned locations found under "Find Locations".

    At-a-glance

    Customer Reviews

    4.05/5stars

    Average of 393 Customer Reviews

    Customer Complaints

    302 complaints closed in last 3 years

    45 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 9/1/1948

    Years in Business: 78

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    In addition to the flagship Highlights for Children magazine, Highlights’ other offerings include preschool magazines (High Five) and Spanish preschool magazine High Five Bilingue’ , an infant magazine (Hello), a children’s book company (Boyds Mills Press), puzzle book clubs,  and a variety of digital products.

    Business Details

    This is a multi-location business.

    Find a Location

    Highlights for Children, Inc. has 14 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Highlights for Children, Inc.

        1800 Watermark Dr Columbus, OH 43215-1048

        BBB Accredited Business
      • Highlights for Children, Inc.

        PO Box 269 Columbus, OH 43216-0269

        BBB Accredited Business
      • Highlights for Children, Inc.

        PO Box 18360 Columbus, OH 43218-0360

        BBB Accredited Business
      • Highlights for Children, Inc.

        PO Box 16764 Columbus, OH 43216-6764

        BBB Accredited Business
      • Highlights for Children, Inc.

        PO Box 2590 Columbus, OH 43216-2590

        BBB Accredited Business
      Headquarters
      1800 Watermark Dr, Columbus, OH 43215-1048
      BBB File Opened:
      8/31/1948
      Years in Business:
      78
      Business Started:
      1/1/1946
      Business Incorporated:
      1/1/1946
      Accredited Since:
      9/1/1948
      Type of Entity:
      Corporation
      Alternate Business Name
      • Tinkergarten
      • Hello Magazine
      • BrainPlay Magazine
      • Puzzle Buzz
      • Preschool Subscription Box
      • Kindergarten Subscription Box
      • First Grade Subscription Box
      • Explore It! Activity Box Subscription
      • Hidden Pictures Club
      • Stenhouse Publishers
      • Highlights for Children International, Inc.
      • High Five Bilingue’
      • Highlights Consumer Services
      • Zaner-Bloser Educational Publishers
      • Which Way USA
      • Puzzlemania
      • Zaner-Bloser, Inc.
      • High Five Magazine
      • Puzzle Buzz
      Hours of Operation

      Primary

      M:
      8:00 AM - 6:00 PM
      T:
      8:00 AM - 6:00 PM
      W:
      8:00 AM - 6:00 PM
      Th:
      8:00 AM - 6:00 PM
      F:
      8:00 AM - 6:00 PM
      Sa:
      Closed
      Su:
      Closed
      Business Management
      • Mr. Kent S. Johnson, CEO
      • Mr. Jeff Cundiff, Sr. Director Customer Contact Centers
      • Ms. Donna Schultz, President, Zaner-Bloser
      • Ms. Meryl Weinstein, CFO
      • Lece Lohr, President, Highlights
      Contact Information

      Principal

      • Mr. Kent S. Johnson, CEO

      Customer Contact

      • Mr. Jeff Cundiff, Sr. Director Customer Contact Centers
      Additional Contact Information

      Phone Numbers

      Email Addresses

      Customer Complaints

      302 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      02/29/2024

      Complaint Type:
      Customer Service Issues
      Status:
      Resolved
      This business has been told via email and their website/my account to remove my information and no more auto renewal. I never signed up for auto renewal. I then went to their website and clicked on everything to be removed from any futher communication via mail, phone or email. I continued to receive things in my email and my mailbox from this company. Today while at work, I received a phone call trying to sell me stuff from a weird number with caller ID saying HealthCare, only reason I answered it. It was a spoofed phone number. ###-###-####. I advised the caller to remove me from all lists but she said she couldn't. I want no more communication from this business who obviously is violating the Do Not Call law as I have asked them to remove me from all lists and communications. I no longer have a business relationship with them. The few orders I got were for my grandson in Pennsylvania. He doesn't even like these I was told by my son.
      Read More

      Customer Reviews

      393 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Elle D

      5 stars

      04/05/2024

      ***** was efficient, kind, and helpful. Grateful for her help!

      Local BBB

      BBB of Central Ohio

      BBB Reports On

      BBB reports on known marketplace practices.

      BBB Business Profiles may not be reproduced for sales or promotional purposes.

      BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

      When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

      BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

      As a matter of policy, BBB does not endorse any product, service or business.