Business ProfileforGary Lang Auto Group

I purchased a Kia ******* PHEV in October 2021 from *********************. The sales person was great, but the finance person premised the sale of the car on the purchase of one of their warranty packages. I pushed back on purchasing a warranty multiple times, but because I had driven over an hour to the dealership and stock was low, I agreed to purchase the platinum package warranty so I could secure the vehicle. Ive since learned it is illegal to require warranty purchases with new vehicles. This was not a financing requirement. Suspiciously, there was no paperwork provided confirming the warranty purchase or the scope of coverage. Between Jun 2022 and now, *** made repeated attempts to obtain information regarding the warranty I allegedly obtained. First and foremost, I am entitled to a full refund of the warranty since the sales practice was fraudulent and unethical. Secondarily, I am seeking to obtain documents evidencing the purchase and scope of coverage provided under the warranty so civil proceedings can be initiated, if appropriate.