Skip to main content

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.
Better Business Bureau®
Resources for Businesses
Better Business Bureau
          Share

          Find a Location

          Aztek Automotive Corp has 2 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Please enter a valid location.

            • Aztek Automotive Corp

              6425 S Pulaski Rd Chicago, IL 60629-5133

              BBB Accredited Business

            • Aztek Automotive Corp

              11010 S Halsted St Chicago, IL 60628-3909

              BBB Accredited Business

            Business ProfileAztek Automotive Corp

            Auto Repair
            Multi Location Business
            BBB accredited business

            Contact Information

            6425 S Pulaski Rd

            Chicago, IL 60629-5133

            Visit Website
            (773) 735-3388

            Want a quote from this business?

            Get a Quote

            Customer Reviews

            1/5

            Average of 1 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            1 complaints closed in last 3 years

            0 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            BBB accredited businessA+

            Accredited Since: 12/10/2021

            Years in Business: 21

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Related Categories

            Overview

            Aztek Automotive Corp is a full servicee auto repair and auto parts business. Services include auto parts, auto repair, 4X4 SERVICES, AC REPAIR, BATTERIES, BRAKES, CAR & TRUCK CARE, 
            DOMESTIC CARS & TRUCKS, ELECTRICAL SERVICES, ELECTRONIC SERVICES, ENGINE & TRANSMISSION, ENGINE MAINTENANCE, GENERAL SERVICES, HEATING AND COOLING SERVICES
            IMPORT CARS & TRUCKS, INSPECTIONS AND EMISSIONS, MISCELLANEOUS SERVICES, TIRES, TRANSMISSION SERVICES, UNDERCAR SERVICES and more.

            Business Details

            This is a multi-location business.

            Find a Location

            Aztek Automotive Corp has 2 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Please enter a valid location.

              • Aztek Automotive Corp

                6425 S Pulaski Rd Chicago, IL 60629-5133

                BBB Accredited Business

              • Aztek Automotive Corp

                11010 S Halsted St Chicago, IL 60628-3909

                BBB Accredited Business
              Location of This Business
              6425 S Pulaski Rd, Chicago, IL 60629-5133
              BBB File Opened:
              6/17/2003
              Years in Business:
              21
              Business Started:
              10/31/2002
              Business Started Locally:
              10/31/2002
              Business Incorporated:
              10/31/2002
              Accredited Since:
              12/10/2021
              Type of Entity:
              Corporation
              Alternate Business Name
              • Aztek Automotive
              • Aztek Auto Supply
              • Aztek Auto Parts
              • Aztek Auto Repair
              Business Management
              • Mr. Javier Saucedo, Owner
              • Mr. Filiberto Magallanes, Owner
              • Ms. Lorina Chavez, Manager
              Contact Information

              Principal

              • Mr. Javier Saucedo, Owner

              Customer Contact

              • Mr. Filiberto Magallanes, Owner
              Additional Contact Information

              Fax Numbers

              • (773) 284-5778
                Primary Fax

              Phone Numbers

              Read More Business Details and See Alerts

              Industry Tip

              BBB Tip: How to prepare your car for winter

              Customer Complaints

              1 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              11/29/2022

              Complaint Type:
              Service or Repair Issues
              Status:
              Answered
              I took my 2007 ********** Touareg to Aztek Auto Repair for service around April 25th, 2022 regarding a warning light that appeared on the vehicle. On May 6th 2022, my wife arrived to pick up the vehicle after service. She was asked to pay $900.41 for the service and to collect the vehicle. Upon starting the vehicle, my wife noticed the warning light intended to be serviced was still displayed on the vehicle's dashboard. She was asked to leave the vehicle for further service. Some time passed and a rep. of ******************** auto called me to inform me my vehicle no longer started or ran after being serviced. This was a shock to me as the vehicle did not have this issue before the service. After this call, communication with the shop was very minimal. I would call multiple times a week for updates in regards to my vehicle and would rarely get an answer or call back. If they were to communicate with me, the shop's rep. would vaguely update me on the matter but would ask if I wanted to pick up the vehicle as is. I declined to pick up the vehicle as it is no longer functional due to actions committed by the shop. Sometime later, ******************** Auto relayed to me that they had taken the vehicle to another shop for service, but they too were unsuccessful at resolving the issue and potentially made the issue worse as stated by the rep. ******************** Auto said they had no choice but to take the vehicle to a ********** dealership in an attempt to resolve the issue. After some time, they would no longer fund the service being conducted by the ********** dealership and would instead continue to attempt to resolve the issue themselves. I asked if they would be willing to purchase the vehicle from me as a way to settle the matter since they have had the vehicle for months with no resolution. The shop owner declined my offer and insists on fixing it but have yet to see any changes as of Nov. 29th 2022. I need my vehicle for my family but the shop has neglected to properly service my vehicle for months.
              Read More

              Customer Reviews

              1 Customer Reviews

              What do you think? Share your review.

              How BBB Processes Complaints and Reviews

              Start a Review

              Most Recent Customer Review

              Jorge H

              09/29/2023

              9/28/2023 I took my vehicle to Aztek for a simple Diagnostic check. I was told by *****************************, the mechanic, that it would take 2 hours and to wait for his call. I waited 3 hours before calling the shop to inquire about my vehicle. I was placed on hold and then transferred to voicemail. I called once again for the same to occur. By this point I became concerned about my vehicle so I headed for the shop. Upon arriving, I was told to wait ***** min. I waited for half an hour with no update. so I proceeded to the rear of the business and found that my car was disassembled. I was told by ***************************** some of the diagnostic readings. I told him to give me my vehicle because I was concerned about the sheer amount of time this was taking. He then told me to wait outside the business; I subsequently waited another half hour despite consistently asking how much longer and constantly being told "10 more minutes". I proceeded inside and discovered nobody was working on my vehicle and that the vehicle's map sensor was missing. ***** Returned and told me that the map sensor was lost. We began to argue regarding the bad service, and since it was getting late I told him I would return the next morning around 9am.The next morning at 10:27am ***************************** called, stating that the vehicle was ready, the map sensor was replaced, and that my old one was in the front seat of the vehicle. I headed to the shop and spoke to the manager. I began to tell him about the bad service and he claimed that my previous behavior was uncalled for. I pointed at ***** and stated that he was a liar when it came to his service. He became angry and was told by the owner to just leave. Upon being given my keys, I immediately looked for my map sensor and could not find it. I called the manager over and he could not find it either. I once again told him this was bad service, and he went inside the Automotive shop to find my original map sensor, stating I was lucky to even get the replacement.

              Aztek Automotive Corp Response

              10/04/2023

              The customer is correct, we failed to communicate with him and did misplace his sensor. We replaced his sensor with an original part and also return his sensor. We apologize for our errors.

              Local BBB

              BBB of Chicago & Northern Illinois

              More Info on Local BBB

              BBB Reports On

              BBB reports on known marketplace practices.

              See What BBB Reports On

              BBB Business Profiles may not be reproduced for sales or promotional purposes.

              BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

              When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

              BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

              As a matter of policy, BBB does not endorse any product, service or business.