Business ProfileforCraftJack, Inc.

I have encountered challenges with CraftJack's service. Despite specifying a preference for asphalt roofing leads, 17 metal roof leads, priced at $29.50 each, were automatically sold to me, accumulating a total charge of $501.50. The reported account balance fluctuates inconsistently between $200 and $300. Efforts to reconcile this discrepancy have proven difficult due to unresponsive customer support. Credit requests through the application were denied, and when I contacted an account manager, they declined assistance citing the outstanding balance. Attempts to request a supervisor's intervention were unsuccessful. Furthermore, the company rejected my plea to delete payment information, and unauthorized charges are persistently attempted on my bank account. The account manager indicated a lack of management authority and shared that the company, now being acquired by Angis list, lacks the ability to address or rectify such issues. My primary objective is to have the balance cleared and the account deleted, with no interest in financial reimbursement. The specific dates and lead names associated with the improper charges will be detailed below, along with my account reference.Account will be under:***************************** -Alamo Roofing -********************* Leads that turned out to be metal roofing. ******* Maps satellite and street view can help you verify that these leads were indeed metal roofing.)********************* - Mon. Jan 29 *****************************. Jan 28 ************* - Fri. Jan 19 **********************************. Jan 18 ************************* - Sun. Jan 14 ********************* - Sun. Dec 10 ******** Bowls - Fri. Dec 8 ************************* - Sat. Nov 25 *************************** - Tue. Nov 21 ******************************* - Fri. Nov 17 ********************* - Thur. Nov 9 ********************* - Mon. Nov 6 ************************* - Wed. Nov 1 *************************** - Tue. Oct 31 ******************* - Tue. Oct 24 ***************************** - Sat. Oct 14 *******************************. Sep 24