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Find a Location

Youssi Custom Homes LLC has 1 locations, listed below.

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    Business ProfileforYoussi Custom Homes LLC

    Home Builders

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    1 complaints closed in last 3 years

    1 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Overview

    Youssi Custom Homes LLC is a home builder which designs and builds semi-custom and estate homes for first-time homeowners, retirees, and others.

     

     

    Products & Services

    Services available from this company include home design, home building, and turnkey contracting.

    Business Details

    Location of This Business
    2840 Hamson Way, Belvidere, IL 61008-9523
    BBB File Opened:
    3/3/2015
    Years in Business:
    13
    Business Started:
    9/21/2010
    Business Started Locally:
    9/21/2010
    Business Incorporated:
    9/21/2010
    Type of Entity:
    Limited Liability Company (LLC)
    Related Businesses
    Business Management
    • Mr. Christopher Youssi, President
    Contact Information

    Principal

    • Mr. Christopher Youssi, President

    Customer Contact

    • Mr. Christopher Youssi, President
    Additional Contact Information

    Fax Numbers

    • (815) 987-0206
      Primary Fax

    Industry Tip

    BBB Tip: Find the right home builder for you

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    05/09/2024

    Complaint Type:
    Service or Repair Issues
    Status:
    Unanswered
    Purchased home 6/10/22 from Youssi Construction. After multiple emails to fix some items on the 6-month & 1-year punch lists, they are still not taken care of. On 2/22/24 gave until 3/22/24 to respond and get items done after months of emailing. Its now 5/9/24 and STILL nothing, almost 2 years after the purchase! I paid for a closet to be installed in a room in the basement and its not workable, Asked them to widen the doors as to be able to get to the side items and they will not do it. Also on list -some rubber mat flooring needs to be replaced in workout room due to water damage from a leak in the foundation in the first year in, theyre still not replaced. Sliding screen door doesnt work right, still no resolve (possible bend in frame or just a replacement screen needed). Space between backsplash and vent hood still not done. Poor/schlocky job on back patio; gathers mud on it due to assuming not grading lawn in that area properly. I offered to repair on my own accord and send them the bill after a year of asking them to fix items and got no response to that. Poor customer service, once youre in & signed, they just dont care. You're not a priority even though you have a signed contract stating they will finish your items on the 1-year punch list. This is unacceptable. Far too many emails for almost 1.5 years worth and STILL waiting on repair.

    Customer Reviews

    0 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Local BBB

    BBB of Chicago & Northern Illinois

    BBB Reports On

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