Business ProfileforInsureon

Below are the specific issues encountered:1- ************************* has failed to respond to repeated service requests related to my policy.2- Negligence in Providing Essential Documentation: There has been a failure to provide the insurance certificates needed for five certificate holders, despite multiple requests.3- Lack of Transparency and Communication: I have received no updates or communications regarding the status and coverage details of my policy.This ongoing neglect in service has not only caused me considerable stress and uncertainty but has also led to tangible business losses due to the erosion of trust with my clients and the inability to provide necessary assurances through proof of insurance. I urgently request the Better Business Bureau to conduct a prompt and thorough investigation into this matter. Appropriate action against Insureon is warranted, given their failure to meet the expected service standards for policyholders and the resultant negative impact on my business and client relationships. Your guidance and support in obtaining the necessary insurance certificates and ensuring proper and responsive servicing of my policy moving forward are also highly sought.I appreciate your immediate attention to this matter, which is of serious concern and has had detrimental effects on my livelihood and reputation in the business community. Trusting the Better Business Bureau to approach this complaint with the urgency and seriousness it deserves, I stand ready to provide any further information or documentation required to facilitate your investigation.I await your timely response and resolution to this pressing complaint.Sincerely,***********************