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Find a Location

Federal Life Insurance Company has 3 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Federal Life Insurance Company

      3750 W. Deerfield Road Riverwoods, IL 60015-3565

      BBB Accredited Business
    • Federal Life Insurance Company

      PO Box 17879 Clearwater, FL 33762

    • Federal Life Insurance Company

      PO Box 163 Arnold, MD 21012

    Business ProfileforFederal Life Insurance Company

    Life Insurance
    Multi Location Business
    BBB accredited business

    At-a-glance

    Customer Reviews

    1.07/5stars

    Average of 117 Customer Reviews

    Customer Complaints

    63 complaints closed in last 3 years

    55 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 4/1/1952

    Years in Business: 124

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Overview

    Federal Life Insurance Company specializes in life insurance, annuities, health insurance and retirement planning. 

    Business Details

    This is a multi-location business.

    Find a Location

    Federal Life Insurance Company has 3 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Federal Life Insurance Company

        3750 W. Deerfield Road Riverwoods, IL 60015-3565

        BBB Accredited Business
      • Federal Life Insurance Company

        PO Box 17879 Clearwater, FL 33762

      • Federal Life Insurance Company

        PO Box 163 Arnold, MD 21012

      Location of This Business
      3750 W. Deerfield Road, Riverwoods, IL 60015-3565
      BBB File Opened:
      1/1/1952
      Years in Business:
      124
      Business Started:
      9/8/1899
      Business Started Locally:
      9/8/1899
      Accredited Since:
      4/1/1952
      Type of Entity:
      Corporation
      Alternate Business Name
      • Federal Life
      Hours of Operation

      Primary

      M:
      7:00 AM - 3:30 PM
      T:
      7:00 AM - 3:30 PM
      W:
      7:00 AM - 3:30 PM
      Th:
      7:00 AM - 3:30 PM
      F:
      7:00 AM - 3:30 PM
      Sa:
      Closed
      Su:
      Closed
      Business Management
      • Knut Olson, CEO
      • Kenneth Wallach, Administrative Officer
      Contact Information

      Principal

      • Knut Olson, CEO

      Customer Contact

      • Kenneth Wallach, Administrative Officer
      Additional Contact Information

      Fax Numbers

      • (847) 850-3304
        Primary Fax

      Website Addresses

      Industry Tip

      BBB Tip: How to buy life insurance

      Customer Complaints

      63 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      06/26/2024

      Complaint Type:
      Service or Repair Issues
      Status:
      Answered
      I received treatment for bloodwork and radiology, and none of the providers could get in touch with the insurance company. I have also made several calls in many of which I was never able to reach anyone or received an automated response that there were no agents to manage my cases. *** disputed the claims that they never received have been told that there will be payments and still have yet to see anything dates of service are 10/1, 10/23, 10/27, 10/30, 10/31. Reference numbers from calls include ****** and ******. I paid them for their services and have not received them. In fact I have spent hours upon hours trying to get compensation and claims payment.
      Read More

      Customer Reviews

      117 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Linda C

      1 star

      07/16/2024

      Terrible, Horrible! I was told I had $0.00 deductible only to find out it was a lie! I had a EGD procedure after having been told directly before signing up for coverage that it was indeed NOT covered leaving me with $8000.00 bill. Nothing has been covered. I canceled extremely good insurance to go with Federal Life Insurance only to find it was a fraud. Nothing was real. The number I called to speak to my person that signed me up to find the number having been disconnected! I can't believe the service and coverage was false!

      Local BBB

      BBB of Chicago & Northern Illinois

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