Business ProfileforSeko Worldwide, Inc.

Purchased ice cream machine from Vevor on 7/5/23 with a delivery date of 7/10/23. Vevor updated its system on 7/5/2023 to confirm it placed the shipment order with Seko Logistics for delivery by 7/10/23. The machine was not delivered on 7/10/23. I reached out to Seko Logistics on 7/10/23 and received an automated response that **** would get back to me in 48 hours. I never received a response. Seko updated its tracking information to show that my machine was now wn route to delivery terminal on 7/11/2023, with an estimated delivery date of 7/17/23 - one week after my contracted delivery date. I had an event scheduled for the weekend of 7/15 that I needed the machine for, but due to Sekos negligence and lack of communication, I did not have the machine I purchased for my weekend event.I reached out to Seko again on 7/15/23 confirming that I needed my machine for an event. Again, ***** auto response stated Id hear back within 48 hours. Again, I was ignored and received no communication from Seko.7/17/23 was yesterday. The day came and went, and here yet again, no machine and no response from Seko Logistics. I reached out a third time, and again received an auto response that I should hear back in 48 hours.I purchased my machine on 7/5/23 for a 7/10/23 delivery date. Seko did not deliver. Seko Logistic's tracking website currently estimates delivery by 7/17/23. I am writing this review on 7/18/23. Seko did not deliver.Seko Logistics has not responded to any one of my three inquiries. They have completely ignored me. Now Vevor is suggesting they will only refund me upon return of the machine! How am I supposed to assume responsibility to return something that I never received?!