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Find a Location

Wolley Movers, Inc. has 1 locations, listed below.

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    Business ProfileforWolley Movers, Inc.

    Moving Companies
    BBB accredited business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 4 Customer Reviews

    Customer Complaints

    4 complaints closed in last 3 years

    0 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 8/1/2009

    Years in Business: 22

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    Local Movers of Chicago

    Residential & Commercial

    Business Details

    Location of This Business
    1040 N Cicero Ave, Chicago, IL 60651-3203
    BBB File Opened:
    7/20/2004
    Years in Business:
    22
    Business Started:
    5/2/2001
    Business Started Locally:
    5/2/2001
    Business Incorporated:
    6/5/2002
    Accredited Since:
    8/1/2009
    Type of Entity:
    Corporation
    Business Management
    • Mr. Norman Abbas, President
    Contact Information

    Principal

    • Mr. Norman Abbas, President

    Customer Contact

    • Mr. Norman Abbas, President

    Industry Tip

    BBB Tip: Hiring a mover

    Customer Complaints

    4 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    02/20/2022

    Complaint Type:
    Service or Repair Issues
    Status:
    Resolved
    I called them for a last minute move and was told they could do it. I told them EXACTLY what I needed moved; a dresser with a mirror attached, an armoire, a bedframe, and 2 small nighstands. I was given a quote of $400 for a 2man crew and a job of 3hrs. I said great, this is exactly what I had in mind. Crew shows up, sits in their car for 30min and charges me for that. They get in the house and tell them they have to seran wrap everything. I tell them no, but blanket wrap. They seran wrap the furniture anyways and charge me $20 extra for each item they wrapped. They then tell me they need to add a 3rd guy because the armoire is too heavy. I told them I was given a quote of a 2 man crew not 3man. They tell me they can't do the job without the 3rd guy. I say ok, fine then. THEY THEN LEAVE THE ARMOIRE because it's too heavy but charge me for the 3rd guy anyways!! They get to the drop off location and they tell me again they have to charge me extra because my storage unit is too far from the entrance so they have to charge me an extra $75. On top of that I have no idea where the nails for my furniture are. The crew lead the entire time is just standing around and watching his guys work. They never sent me the contract like they did. I called again asking for it still don't have the contract. I sign the paperwork at the END of the move not at the beginning. The total move which I was originally quoted for $400 went up to $720 and they refuse to give me a breakdown of the cost! I want a refund of $320 since I was originally quoted for $400 only!
    Read More

    Customer Reviews

    4 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Melissa R

    1 star

    03/19/2023

    What can I say about the most horrible moving company? This company should be placed on the "DO NOT HIRE!" Please think twice before hiring. It seems as though the one supervising knows how to get money out of you. They are very unprofessional, they lack people skills and are thieves. I hired them to pick up my furniture and boxes. When the movers arrived, the supervisor asked me if I had any guns? what the heck did he mean by the? Was he planning on stealing it if I had one? As I read some of the reviews about how they wanted money in cash. Who carries thousands of dollars in their pockets? I don't. The guy was very intimidating. I was scared. I wanted them to leave my house. However, my closing was the next day. This is my original review: This is not a good moving company. The movers lost my glass top to my dining table. Another thing missing is my keyboard and mouse. I called the company last week and was told to wait a couple of days. It is Sunday (March 12, 2023) and no response. The movers that I dealt with seemed very unprofessional. The guy supervising lacked people skills and very unprofessional. I paid for a four man crew which included the guy supervising. The guy supervising was walking back and forth while the other three did all the work. How lovely, I was paying for him to walk around and boss the other guys. If you are looking for a good moving company, find one that is family owned. Those types of companies make sure that they hire competent people. (Please do not hire this company!) Today, I am very scared. I made a police report because this is not right. I am afraid that they will come back and do something to me because I reported them.

    Local BBB

    BBB of Chicago & Northern Illinois

    BBB Reports On

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