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          Parts Town has 1 locations, listed below.

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            • Parts Town

              1200 N Greenbriar Dr Ste A Addison, IL 60101-1050

            Business ProfileParts Town

            Restaurant Equipment

            Contact Information

            1200 N Greenbriar Dr Ste A

            Addison, IL 60101-1050

            Visit Website
            (800) 438-8898

            Customer Reviews

            This business has 0 reviews

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            Customer Complaints

            5 complaints closed in last 3 years

            3 complaints closed in last 12 months

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            BBB Rating & Accreditation

            A+
            This business is not BBB Accredited
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            Businesses in this category

            Years in Business: 37

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

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            Business Details

            Location of This Business
            1200 N Greenbriar Dr Ste A, Addison, IL 60101-1050
            BBB File Opened:
            2/4/2008
            Years in Business:
            37
            Business Started:
            1/1/1987
            Business Started Locally:
            1/1/1987
            Type of Entity:
            Limited Liability Company (LLC)
            Business Management
            • Mr. Steve Snower, President
            Contact Information

            Principal

            • Mr. Steve Snower, President
            Additional Contact Information

            Phone Numbers

            Website Addresses

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            Customer Complaints

            5 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            02/12/2024

            Complaint Type:
            Service or Repair Issues
            Status:
            Resolved
            Purchased and ordered 2 identical items on the same day from Parts Town. Received 1 item. 2nd item never showed up. Contacted carrier and found out it was damaged in transit. Called shipper and explained. Was told we had to pay for another one up front and would only be reimbursed if the carrier paid the claim for damages. This sems very shady to have pay for 3 items when only receiving 1. Also the fact that that we will only get reimbursed if the carrier pays the claim. This has nothing to do with us. Our money is being held until a 3rd party pays. We never damaged this item as we never received it. How are we being held financially responsible for this?
            Read More
            Read 4 More Complaints

            Customer Reviews

            0 Customer Reviews

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            How BBB Processes Complaints and Reviews

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            Local BBB

            BBB of Chicago & Northern Illinois

            More Info on Local BBB

            BBB Reports On

            BBB reports on known marketplace practices.

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