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          U-Spy Store / Pro Video Security has 1 locations, listed below.

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            Business ProfileU-Spy Store / Pro Video Security

            Security Cameras
            BBB accredited business

            Contact Information

            2406 W Fullerton Ave

            Chicago, IL 60647-3155

            Visit Website
            (773) 529-2779

            Business hours

            9:00 AM - 6:00 PM
            Business Hours
            9:00 AM - 6:00 PM
            9:00 AM - 6:00 PM
            9:00 AM - 6:00 PM
            9:00 AM - 6:00 PM
            9:00 AM - 6:00 PM
            10:30 AM - 5:00 PM
            Closed

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            Customer Reviews

            1/5

            Average of 1 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            This business has 0 complaints

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            BBB Rating & Accreditation

            BBB accredited businessA+

            Accredited Since: 6/14/2019

            Years in Business: 34

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Related Categories

            Overview

            U-Spy Enterprises, Inc. DBA Pro Video Security & U-Spy Store provides Video Security & Surveillance Camera Systems, Video Intercoms, Telephone Entry Systems, CCTV, Burglar Alarm, Access Control, Intercom, Door Bells, Service and Repair.

            Products & Services

            CCTV Equipment, Video Security Cameras, HD Cameras, HD DVRs, IP Cameras, Wireless Cameras, Access Points, Alarm Systems, Access Control, Card Access, Video Security Recorders, HD over coax cameras, NVRs, CCTV Equipment and Accessories, Burglar Alarms Systems, Intercom Systems, Access Control Systems, Video Intercom, Multi Unit Intercom Systems, Key Fob Systems

            Business Details

            Location of This Business
            2406 W Fullerton Ave, Chicago, IL 60647-3155
            BBB File Opened:
            4/10/2002
            Years in Business:
            34
            Business Started:
            5/1/1989
            Business Started Locally:
            5/1/1989
            Business Incorporated:
            1/18/2007
            Accredited Since:
            6/14/2019
            Licensing Information:
            • Illinois Alarm Contractor Agency License Number 127.001725
            Type of Entity:
            Corporation
            Number of Employees:
            20
            Alternate Business Name
            • U-Spy Enterprises, Inc.
            Hours of Operation

            Primary

            M:
            9:00 AM - 6:00 PM
            T:
            9:00 AM - 6:00 PM
            W:
            9:00 AM - 6:00 PM
            Th:
            9:00 AM - 6:00 PM
            F:
            9:00 AM - 6:00 PM
            Sa:
            10:30 AM - 5:00 PM
            Su:
            Closed
            Business Management
            • Mr. Perry Myers, Owner
            • Mr. Matt Countryman, Installation Manager
            Contact Information

            Principal

            • Mr. Perry Myers, Owner

            Customer Contact

            • Mr. Perry Myers, Owner
            Additional Contact Information
            Read More Business Details and See Alerts

            Industry Tip

            BBB Tip: 4 tips on buying a home security system - and 4 red flags to avoid

            Customer Complaints

            0 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Customer Reviews

            1 Customer Reviews

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            How BBB Processes Complaints and Reviews

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            Most Recent Customer Review

            April L

            02/15/2023

            **************** is awful. Front desk person denied they have clocks with cameras because he said it was weird that I needed it for my kids. He blatantly lied, I found it in the store myself. Once I found it, he said, "Oh those need wi-fi and and electrical outlet." Not sure what his REAL concern was. I'm coming to a spy store to get the products you sell. But avoid this place if you can.

            U-Spy Store / Pro Video Security Response

            02/16/2023

            I have no idea what caused this customer to give us a one star rating. The customer came in and simply asked if we had hidden wall clock cameras. Our sales rep thought she meant wall clocks which we do not and he informed of such. Then she pointed to a desktop clock camera and said that is what she wants. Our sales rep then proceeded to show her the desk clock camera and then sold her the camera she wanted. He told her to check laws to make sure that when she records her child, that she does it legally. Apparently she did not like that advice. She purchased the item and she left the store. There is no cause for her to file this review. Nothing happened that would cause someone to do this. We have no reason to lie about not having a product when our business model is to sell products that we have. It does not make sense and my only theory is that she wants to somehow tarnish our business by submitting multiple 1 star reviews.

            Local BBB

            BBB of Chicago & Northern Illinois

            More Info on Local BBB

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