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          Gilkey Window Company, Inc. has 2 locations, listed below.

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            Customer ReviewsforGilkey Window Company, Inc.

            Window Installation
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            15 Customer Reviews

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            • Review from James S

              1 star

              05/27/2023

              Service has went down hill when they switch people, the Guy knew what he was talking about, he took pride in his work. the lady they have now is not worth anything. they need to bring back they guy they had before
            • Review from Neil L

              5 stars

              05/10/2023

              I had two fiberglass patio doors installed, one which was 10 long and was three panel, I now have two panels with triple pane glass. What a great upgrade from what we had. They move like butter on these big stainless steel wheels, and the warmth in our family room is hugely noticeable in the winter. A big plus was the sound deadening of the glass, as we could barely hear our neighbors fireworks behind us the past 4th of July.We would highly recommend Gilkey to our friends!
            • Review from Michael M

              1 star

              03/28/2023

              Purchased Gilkey windows and they have a design flaw that requires me to have the main weather stripping seal replaced every year or two at $100 per service call. Furthermore, the company only gives a 14 day warranty over the service they perform. In other words, the windows are bad and the service is worse. I contacted the company, but all they can say is "sorry". Yes, I am sorry that I purchased windows from Gilkey!

              Gilkey Window Company, Inc. Response

              04/05/2023

              *******,We appreciate your taking the time to give us feedback on your Gilkey windows. However, you have misleading information in your review that Gilkey would like to address. Your windows were installed over 17 years ago. Weatherstripping is a wear and tear item that we will replace under the terms of your lifetime warranty, there is no charge for parts. Your warranty states that after 5 years there will be a nominal trip charge for the remainder of your warranty. The trip charge takes care of all warrantied items at the time of your appointment regardless of the number of items that need to be fixed. An additional trip charge may be requested at a later date at the discretion of the service manager based on the time from your previous service needs. In your case, it has been 7 years since a previous service was performed. Therefore, a trip charge of $100 is a small price to pay for a qualified Gilkey service technician to come fix wear and tear items after 17 years of use. Gilkey is a family owned and operated company that manufactures, installs and services their products with pride. Thank you for being one of Gilkey's valued customers.
            • Review from Gulden A.

              5 stars

              03/25/2023

              Outstanding products and customer service. I cannot hear any traffic, sounds outside of my condo, have not needed to turn up the heat as the excellent insulation keeps my condo nice and warm. The installation was impeccable!
            • Review from Susan B

              5 stars

              03/16/2023

              Gilkey Window Company is first rate! Windows and installation, along with the extra nice and ***********************, was phenomenal! Their customer service is the BEST! I couldnt recommend more!!!
            • Review from Frank H

              4 stars

              10/19/2022

              Great products. Excellent installers. A small communication problem with the factory was the only issue.
            • Review from Jona G.

              5 stars

              07/21/2022

              My experience was very good. Had to wait awhile for my door to be manufactured. But measurements were spot on and installation was expertly done. Not cheap but great outcome. I recommend them highly.
            • Review from Elizabeth S

              5 stars

              06/17/2022

              We had Gilkey replace very old windows in our home, so we were obviously thrilled about that, but the whole experience was incredible. When the windows were ready to be installed, we got a call to set up install. The guys that showed up didn't set foot in our house before laying down floor coverings everywhere they were going to be. This was above and beyond what we had anticipated and still can't get over it! The guys worked quickly and the windows look great! They open so easily and are very high quality. We are so thrilled with Gilkey!
            • Review from Mary S

              4 stars

              04/13/2022

              The workmanship and quality of the windows was excellent! The customer service however was difficult to reach and hard to convey what you needed and they wouldnt get to you right away. I other than that I am very pleased with the quality of the windows and the installation would definitely recommend them to someone else but they need to improve their customer service.
            • Review from Karen G

              5 stars

              03/31/2022

              We just had our Gilkey windows installed last week and we couldn't be happier with them. What really impressed us was how the installers worked in our home. They were very courteous and were outstanding with the clean up during and after installation. The windows themselves are high quality and look excellent! Thank you!

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