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Find a Location

The Procter & Gamble Company has 77 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • The Procter & Gamble Company

      2 Procter & Gamble Plaza Cincinnati, OH 45202

      BBB Accredited Business
    • The Procter & Gamble Company

      Prudential Tower Bldg. 42nd Fl. Boston, MA 02199

    • The Procter & Gamble Company

      3464 Mike Padgett Hwy Augusta, GA 30906

    • The Procter & Gamble Company

      P O Box 1496 Augusta, GA 30903

    • The Iams Company

      845 Commerce Dr Henderson, NC 27537

    Business ProfileforThe Procter & Gamble Company

    Detergent
    HeadquartersMulti Location Business
    BBB accredited business
    The Complaints and Reviews shown on this HQ profile may have been submitted against either the HQ itself or one of the corporate-owned locations found under "Find Locations".

    At-a-glance

    Customer Reviews

    1.42/5stars

    Average of 38 Customer Reviews

    Customer Complaints

    318 complaints closed in last 3 years

    127 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 2/1/1928

    Years in Business: 187

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    Proctor & Gamble, located in Cincinnati, Ohio, manufactures consumer products.

    Products & Services

    Baby Care, Fabric Care, Family Care, Feminine Care, Hair Care, Home Care, Grooming, Personal Health Care, Oral Care, Skin and Personal Care

    Business Details

    This is a multi-location business.

    Find a Location

    The Procter & Gamble Company has 77 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • The Procter & Gamble Company

        2 Procter & Gamble Plaza Cincinnati, OH 45202

        BBB Accredited Business
      • The Procter & Gamble Company

        Prudential Tower Bldg. 42nd Fl. Boston, MA 02199

      • The Procter & Gamble Company

        3464 Mike Padgett Hwy Augusta, GA 30906

      • The Procter & Gamble Company

        P O Box 1496 Augusta, GA 30903

      • The Iams Company

        845 Commerce Dr Henderson, NC 27537

      Headquarters
      2 Procter & Gamble Plaza, Cincinnati, OH 45202
      BBB File Opened:
      2/1/1928
      Years in Business:
      187
      Business Started:
      8/22/1837
      Business Started Locally:
      8/22/1837
      Business Incorporated:
      5/5/1905
      Accredited Since:
      2/1/1928
      Type of Entity:
      Corporation
      Alternate Business Name
      • The Art of Shaving
      • P&G
      Business Management
      • Mr. Jon Moeller, Chairperson/CEO
      • Mr. Andre Schulten, CFO
      Contact Information

      Principal

      • Mr. Jon Moeller, Chairperson/CEO
      Additional Contact Information

      Phone Numbers

      Website Addresses

      Customer Complaints

      318 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      07/10/2024

      Complaint Type:
      Billing Issues
      Status:
      Resolved
      Good afternoon. I bought a product on Braun.com on June 16, 2024. They had sent me a coupon to use on their website and they had an ongoing father day sale. I used both, got a total to pay and entered my credit card information based on the total given of $456.87. However my card was charged for $548.24. I saw it right away on the confirmation email and contacted Braun to get it resolved and get a refund of the difference as I never agreed to pay the additional $91.37. They keep telling me they are looking into it but I never get an update and it’s still not resolved despite the several follow ups.. I understand technical difficulties happen but I am not responsible for their system malfunction and my card was then charged for an amount that was never approved.
      Read More

      Customer Reviews

      38 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Justine A

      1 star

      06/14/2024

      Their Febreeze 'Free Gas for a Year' contest says no purchase necessary, however their online form requires that you upload a receipt of purchase of their product. This is a violation of state and federal sweepstakes law. Fix your form

      The Procter & Gamble Company Response

      06/17/2024

      Thank you for reaching out and we're sorry for any confusion. We hope you'll visit ***************************************; and review the official rules, which we've included the specific information for your concern below. You'll see that no purchase is necessary when you submit an entry via postal mail, the instructions are included where it says enter by mail.

      We hope this is helpful.

       

      How to Enter: There is NO PURCHASE NECESSARY to participate in the Sweepstakes. A purchase does not increase your chances of winning. There are two ways to enter the Sweepstakes:
      Enter by purchasing a participating product: Entrants may enter the Sweepstakes by purchasing one (1) participating Febreze car vent clip product (as listed below in Appendix A). Then visit febrezegassweepstakes.com (Website) and fill out the on-screen registration form, including uploading a photo or screenshot of your receipt (Photo Receipt), to obtain one (1) entry into the Sweepstakes. Photo Receipt must be clear and uploaded in its entirety and include the store name, date of purchase, and the participating product purchased dated within the Sweepstakes Period. If a Photo Receipt is illegible or is otherwise non-compliant with the requirements described herein, entrant will not receive an entry into the Sweepstakes. All entries must be received by 5:00 p.m. ET on July 31, 2024 to be eligible.


      Enter by mail: You may earn a Sweepstakes entry by hand printing your complete name, address, city, state, zip code, month/year of birth and email address on a plain 3"x5" piece of paper, inserting it into an envelope, affixing sufficient postage and mailing it, in a hand-addressed envelope, to: The *************** Sweepstakes, P.O. *********************************. Each entry must be mailed separately, be postmarked by July 31, 2024 and received by August 7, 2024 to be eligible for the Sweepstakes drawing. No mechanically reproduced mailed entries permitted. Not responsible for lost, late, illegible, mutilated, postage-due, misdirected entries, or entries not received in time for the random drawing.

      Local BBB

      BBB Cincinnati

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