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          Escort Inc. has 1 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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            • Escort Inc.

              5440 West Chester Road West Chester, OH 45069

            Business ProfileEscort Inc.

            Radar Equipment

            Contact Information

            5440 West Chester Road

            West Chester, OH 45069

            Visit Website
            (513) 870-8500

            Customer Reviews

            1/5

            Average of 2 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            10 complaints closed in last 3 years

            1 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            A+
            This business is not BBB Accredited
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            Businesses in this category

            Years in Business: 27

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Related Categories

            Overview

            Escort Inc. manufactures & distributes radar detection products.

            Business Details

            Location of This Business
            5440 West Chester Road, West Chester, OH 45069
            BBB File Opened:
            8/28/1997
            Years in Business:
            27
            Business Started:
            3/5/1997
            Business Incorporated:
            3/5/1997
            Type of Entity:
            Corporation
            Alternate Business Name
            • Beltronics U.S.A.
            Business Management
            • Mr. John Larson, President
            Contact Information

            Principal

            • Mr. John Larson, President
            Additional Contact Information

            Fax Numbers

            • (513) 942-8849
              Primary Fax

            Phone Numbers

            Read More Business Details and See Alerts

            Customer Complaints

            10 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            03/06/2024

            Complaint Type:
            Delivery Issues
            Status:
            Answered
            I ordered two radar detectors as gifts for my family on 1/30/24. I still have not received the items and the tracking # shows that the radar detectors from my order have been returned to sender for being "refused" although UPS have never showed up to my house. The order required proof of delivery and it was returned and signed for by "Fletcher" left at the dock on 2/8/24. I have attempted several emails to Escort but had no reply. It wasn't until I called the customer service whom had an attitude and was not taking me seriously. I am now paying credit card interest on an item that was never fulfilled to me and Escort is refusing to contact me. Customer service should be the #1 thing to keep your customers and whoever I called acted as if he could not do anything. Order # ****** UPS Tracking# ****************** Paid via ******** for $1,701.53
            Read More
            Read 9 More Complaints

            Customer Reviews

            2 Customer Reviews

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            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            Thomas S.

            07/14/2021

            They were great with service before the sale. Dialed the number, option 1, someone answered and helped me right away with my product questions. I spent $650 on the *** 360c plus a couple accessories (hard wire, extra suction cup for travel). I am having trouble registering my product and can't get customer service on the phone. I used their online contact form last Friday because when you press option 2 for after purchase service, that department is closed on Fridays. Here it is Wednesday and no reply to my inquiry. I tried calling... 13 times!! And can't get anyone on the phone. "Our call queue is full due to high call volume. Please call back some other time". Then I get hung up on! Really???!!! I tried calling sales help, option 1 again. Someone answered immediately. He said he couldn't help me, transfer me, or let me talk to anyone else who may be able to help. Great job Escort people! You made it easy to take my money. Now, you don't want to spend enough money to help people after the sale. it's like, sayonara sucker. We got your money and good luck asking us to help you. The absolute worst customer service after the sale since I needed service for my ****** laptop a few years back.
            Read 1 More Customer Review

            Local BBB

            BBB Cincinnati

            More Info on Local BBB

            BBB Reports On

            BBB reports on known marketplace practices.

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