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BBB Serving Greater Cleveland

Serving Cuyahoga, Lake, Lorain, Geauga, and Ashtabula Counties in Northeast Ohio

About Us

For more than 100 years, Better Business Bureau has been helping people find businesses, brands and charities they can trust. BBB Serving Greater Cleveland services include: BBB Standards for Trust, BBB Business Profiles, Scam Tracker, Customer Reviews, complaints, dispute resolution, and speaking engagements/workshops. BBB Cleveland serves Ashtabula, Cuyahoga, Geauga, Lake, and Lorain counties.

BBB: Start with Trust®

Upcoming Events

Celebration of Integrity

Join us for our 2024 Celebration of Integrity event!

View Event

Programs and Services

Apply for BBB Accreditation!

Learn how BBB Accreditation can show customers that your company operates honestly and with integrity

Digital Advertising Opportunities

Better Business Bureau Serving Greater Cleveland can make it easier for your business to reach more customers though Digital Advertising Packages.

Sales Staff Directory

View our BBB Serving Greater Cleveland's sales team

BBB Scam Tracker℠

BBB Scam Tracker℠ provides consumers with a place to report scams and fraud, and to warn others of malicious or suspicious activities. Consumers can search for scams by keyword and geographic location.

BBB Auto Line ®

Our dispute resolution program can help you resolve your lemon law complaint, and you don't even have to hire a lawyer. Our lemon law complaint program covers car warranty issues against participating manufacturers.

BBB Foundation

The Better Business Bureau Foundation is a 501(c)(3) that informs, educates, and advocates on behalf of consumers and helps combat unethical business practices, and provides protection from fraudulent schemes

Celebration Of Integrity

Our annual Celebration of Integrity honors and recognizes those who personify ethics, leadership, and service throughout our community.

Scholarship Competition

The Students of Integrity Scholarship recognizes high school juniors and seniors who personify ethics, as demonstrated through community service, personal integrity, and academic achievements.

BBB Spark Award

The Spark Awards recognize Greater Cleveland millennial entrepreneurial leaders who demonstrate a high level of character.

How-To with BBB

Whether it's learning how to put air in your tires, find the perfect flooring, or choosing the right camera, BBB has the answers you need with the help of our Accredited Businesses.