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      Country
          Country

          Find a Location

          South Carolina Federal Credit Union has 17 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Country
            Please enter a valid location.
            • South Carolina Federal Credit Union

              6265 Rivers Ave North Charleston, SC 29406-4928

            • South Carolina Federal Credit Union

              1317 Folly Rd Charleston, SC 29412-9561

            • South Carolina Federal Credit Union

              PO Box 190012 North Charleston, SC 29419-9012

            • South Carolina Federal Credit Union

              1900 McMillan Ave North Charleston, SC 29405-7771

            • South Carolina Federal Credit Union

              9999 Dorchester Rd Summerville, SC 29485-8560

            Business ProfileforSouth Carolina Federal Credit Union

            Credit Union
            Multi Location Business

            Additional business information

            Additional Info:
            SC Federal credit Union is not a member of the BBB and has set up in house procedures to discuss/review/respond to outstanding issues directly with its customers.

            Please call SC Federal's contact center at 800-845-0432 and provide them with your account number for immediate service.
            See all additional business information

            At-a-glance

            Customer Reviews

            1.5/5stars

            Average of 3 Customer Reviews

            Customer Complaints

            10 complaints closed in last 3 years

            2 complaints closed in last 12 months

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Related Categories

            Products & Services

            This company offers savings, loans, checking, cd's, IRA's, and mortgage loans.

            Business Details

            This is a multi-location business.

            Find a Location

            South Carolina Federal Credit Union has 17 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Country
              Please enter a valid location.
              • South Carolina Federal Credit Union

                6265 Rivers Ave North Charleston, SC 29406-4928

              • South Carolina Federal Credit Union

                1317 Folly Rd Charleston, SC 29412-9561

              • South Carolina Federal Credit Union

                PO Box 190012 North Charleston, SC 29419-9012

              • South Carolina Federal Credit Union

                1900 McMillan Ave North Charleston, SC 29405-7771

              • South Carolina Federal Credit Union

                9999 Dorchester Rd Summerville, SC 29485-8560

              BBB File Opened:
              4/15/1991
              Years in Business:
              88
              Business Started:
              1/31/1936
              Number of Employees:
              473
              Alternate Business Name
              • CNS Federal Credit Union
              Business Management
              • Ms. Natalie Geiger, Executive Assistant
              • Mr. Scott Woods, CEO
              Contact Information

              Principal

              • Mr. Scott Woods, CEO

              Customer Contact

              • Ms. Natalie Geiger, Executive Assistant
              • Mr. Scott Woods, CEO
              Additional Contact Information

              Fax Numbers

              • (843) 569-6389
                Primary Fax

              Phone Numbers

              Industry Tip

              BBB Tip: How to choose a new bank or credit union

              Customer Complaints

              10 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              04/24/2023

              Complaint Type:
              Billing/Collection Issues
              Status:
              Resolved
              In April 2022, SCFCU started charging me a "dormant account fee" totaling $120 as of today. I was not notified that this charge would start. It was not part of the account agreement as I had had the account for about 5 years or so and had hardly ever used it. It was simply a savings account that was required in order to obtain a mortgage loan through SCFCU. I had tried to close the account once the loan was paid off and was told I had to some in in person to close it. I did not live in the state anymore, so thought I'd go close it next time I'm in town. Fast forward a year later at tax time reviewing my accounts and I realize I'm being charged a monthly fee. I asked for a refund and to close the account and have been denied. I want the $120 back, and the account to close with my money being mailed to me by check or ACH transferred.
              Read More

              Customer Reviews

              3 Customer Reviews

              What do you think? Share your review.

              How BBB Processes Complaints and Reviews

              Start a Review

              Most Recent Customer Review

              Randall M

              1 star

              03/04/2024

              Getting a real person on the phone is frustrating. To reach a real person on the phone you have to listen to every detail of your accounts in hopes that this will answer your question. You also have to answer 4-5 security questions which will be asked again. My experience has resulted in ending up with people that can't help. Spending a total of 20-30 minutes getting nowhere. After closing on a Mortgage my Homeowners Insurance was paid twice creating a negative balance in my escrow. Also, SCFCU is using the County Tax from the previous owners to estimate my escrow. I tried to get my escrow straight, but no luck. My feelings are to find a better Bank! Randall M*****

              Local BBB

              BBB Serving Central South Carolina & Charleston

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