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Find a Location

Team Nissan, Inc. has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    Business ProfileforTeam Nissan, Inc.

    New Car Dealers
    BBB accredited business

    Additional business information

    Additional Info:
    Victoria J. Marcinkevich is the President of both Team Nissan, Inc. in Manchester and Team Nissan North in Lebanon and. To view the BBB profile for Team Nissan North, please click here.
    See all additional business information

    At-a-glance

    Customer Reviews

    1.67/5stars

    Average of 6 Customer Reviews

    Customer Complaints

    7 complaints closed in last 3 years

    2 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 5/28/2003

    Years in Business: 34

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Overview

    This company offers new automobile sales and service.

    Business Details

    Location of This Business
    70 Keller St, Manchester, NH 03103-3201
    BBB File Opened:
    1/31/1991
    Years in Business:
    34
    Business Started:
    1/1/1990
    Business Incorporated:
    1/1/1989
    Accredited Since:
    5/28/2003
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    BBB records show a license number of A239 for this business, issued by New Hampshire Division of Motor Vehicles Dealer/Inspection Desk

    These agencies may include:

    New Hampshire Division of Motor Vehicles Dealer/Inspection Desk

    23 Hazen Dr

    Concord NH 03305

    (603) 227-4120

    https://www.nh.gov/safety/divisions/dmv/

    BBB records show a license number of 2638 for this business, issued by New Hampshire Division of Motor Vehicles Dealer/Inspection Desk. The expiration date of this license is 9/30/2025.

    These agencies may include:

    New Hampshire Division of Motor Vehicles Dealer/Inspection Desk

    23 Hazen Dr

    Concord NH 03305

    (603) 227-4120

    https://www.nh.gov/safety/divisions/dmv/

    BBB records show a license number of 6274-RS for this business, issued by New Hampshire Banking Department. The expiration date of this license is 12/31/2024.

    These agencies may include:

    New Hampshire Banking Department

    53 Regional Dr STE 200

    Concord NH 03301

    (603) 271-8675

    https://www.nh.gov/banking/

    Type of Entity:
    Corporation
    Business Management
    • Mr. Ralph Fast, General Manager
    Contact Information

    Principal

    • Mr. Ralph Fast, General Manager

    Customer Contact

    • Mr. Samuel Verge, Vice President
    • Mr. Tim Randlett, Director of Finance
    • Ms. Victoria Marcinkevich, President
    • Mr. Ralph Fast, General Manager
    Additional Contact Information

    Fax Numbers

    • (603) 606-3546
      Primary Fax

    Phone Numbers

    Email Addresses

    Industry Tip

    BBB Tip: Buying a new car

    Customer Complaints

    7 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    04/03/2024

    Complaint Type:
    Sales and Advertising Issues
    Status:
    Answered
    First of all I wasn't told everything about the vehicle I was there looking at. Secondly The Sales man talked so much about everything else instead of telling me about the car that I test drove. He just kept talking about his family and life not leaving me any chance to ask any questions.Some other guy came over and told me that my car that I was driving and would be trading in (if I decided to make a purchase. )was in bad shape and that the axle and ball joints were broken. and my car shouldn't be driven. My car is only 4 years old with 115,00 high way miles. *** I believed him . Then they only gave me less then half of what what was still owed. Then the sales men never talked about the car the I wanted to buy except he said its a nice car. I felt like I couldn't ask any questions because he kept talking(keeping me distracted) thirdly I told them that I wanted them to go through the current bank that I was using because the interest rates were better. Thats not what they came back and told me. They told me that my current bank rate was 8.2 (thats not true) I called my bank today to double check and they told me that the rate is 6.70 NOT 8.2. I checked because I also called the dealership on the forth day that I had purchased a car from them and told them that I saw a hole under the passenger door(like something was torn off from previous owner. )So I asked why didn't someone tell me or show me this the day I was buying that car, if it was brought to my attention I would have not purchased the car. I was told oh! I don't know . I then email the sales manager and never got a response from him. I also texted the sales man and he said that the service would call. I told both the sales Manager and the salesmen that I would like to discuss a return .I feel like they were shady and dishonest with because Im a women buying a car and they felt like they could bully me.The service **** called and I did drop of my car today .day 8 of having the car . Service called me and said that the technician said that the damage is new it wasn't there before ,that I must have hit something. then they said don't you live on a dirt road? Yes I do but I literally I have been driving up the road at 6 to 8 mph up my road and its a short road.The road is flat and is grated?? I haven't driven over anything or hit anything because it is a ******** I have been extremely cautious. The women that called me from the service department today told me that there should be pictures of the car from when they toke it in as a trade from the previous owner during the inspection .I said good I want to see them. Im not responsible for the damage to my Newley purchased vehicle and Im not paying to have it fixed . She also told me that if the damage to the kick plate was done before I toke ownership of it .The technician wouldn't have been able to put it on a lift ?? So it must have happened after I toke the car home. I told her I want to see these pictures of under neath the car that were taken, she then replied oh well umm I'll have to see if they have them! Im so upset that this dealership toke advantage of me . This is very disappointing and I would like a resolution to this gross, unprofessional behavior from this dealership.TM
    Read More

    Customer Reviews

    6 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Catherine C

    5 stars

    12/21/2023

    A big Thank you to Dave R***** and the service team for seeing the rightness in a consumer issue and getting it right in every way the 1st time!

    Local BBB

    BBB Serving New Hampshire

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