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          CruCon Cruise Outlet has 1 locations, listed below.

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            Business ProfileforCruCon Cruise Outlet

            Travel Agency
            BBB accredited business

            At-a-glance

            Customer Reviews

            1/5stars

            Average of 8 Customer Reviews

            Customer Complaints

            20 complaints closed in last 3 years

            3 complaints closed in last 12 months

            BBB Rating & Accreditation

            Accredited Since: 6/1/2005

            Years in Business: 29

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

            Related Categories

            Overview

            This company is a travel agency specializing in cruise-only travel packages for the general public.

            Business Details

            BBB File Opened:
            5/18/2005
            Years in Business:
            29
            Business Started:
            1/1/1995
            Business Started Locally:
            8/1/2004
            Business Incorporated:
            1/1/1997
            Accredited Since:
            6/1/2005
            Licensing Information:
            This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
            Type of Entity:
            Corporation
            Alternate Business Name
            • CruCon Holdings, LLC
            • Crucon Cruise
            Business Management
            • Mr. Royal Ahmadi, President
            Contact Information

            Principal

            • Mr. Royal Ahmadi, President

            Customer Contact

            • Ms. Mel Burton, Customer Relations Manager
            • Mr. Royal Ahmadi, President
            Additional Contact Information

            Fax Numbers

            • (603) 253-9075
              Primary Fax

            Email Addresses

            Industry Tip

            BBB Tip: Need help planning a trip? How to find a good travel agent

            Customer Complaints

            20 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            11/01/2023

            Complaint Type:
            Problems with Product/Service
            Status:
            Answered
            We purchased a cruise through CruCon. I suffered a stroke 5 days before the cruise. I was hospitalized. My husband reached out to Crucon, ********* ******* and to airlines to cancel the trip or to ask for credit for a future trip. We have received the run around. Being pushed off from one company to the next.
            Read More

            Customer Reviews

            8 Customer Reviews

            What do you think? Share your review.

            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            Carl S

            1 star

            03/02/2023

            Without a doubt the worst vacation booking experience I have ever had. When we booked, they never asked for our full name that is on our passports. Because of this, I have spent the past two days on the phone and spent hundreds of dollars attempting to fix this. When our traveling companions have tried to contact CruCon, they get nothing my voicemail and no call back. This is trulya fly-by-night organization. If you expect good customer service, go elsewhere.

            Local BBB

            BBB Serving New Hampshire

            BBB Reports On

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