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Find a Location

From You Flowers, LLC has 8 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • From You Flowers, LLC

      143 Mill Rock Rd E Old Saybrook, CT 06475-4217

      BBB Accredited Business
    • From You Flowers, LLC

      284 S Main St Salt Lake City, UT 84102

    • FROMYOUFLOWERS.COM

      720 Locust Ln Louisville, KY 40217-2997

    • From You Flowers, LLC

      455 Boston Post Rd. Suite 6 Po Box 805 Old Saybrook, CT 06475

      BBB Accredited Business
    • From You Flowers, LLC

      455 Boston Post Rd Ste 205 Old Saybrook, CT 06475

      BBB Accredited Business

    Business ProfileforFrom You Flowers, LLC

    Retail Florist
    HeadquartersMulti Location Business
    BBB accredited business
    The Complaints and Reviews shown on this HQ profile may have been submitted against either the HQ itself or one of the corporate-owned locations found under "Find Locations".

    Current Alerts For This Business

    Alert:
    The company has informed BBB that they would welcome consumers with a complaint or inquiry to contact their company liaison, Debra Picard, at [email protected], or by phone at 860-701-4129, in a corporate attempt to resolve any outstanding issues.

    At-a-glance

    Customer Reviews

    1.07/5stars

    Average of 877 Customer Reviews

    Customer Complaints

    808 complaints closed in last 3 years

    268 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 12/9/2013

    Years in Business: 21

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Overview

    From You Flowers, LLC specializes in online retail of flowers, plants and gift baskets.

    Business Details

    This is a multi-location business.

    Find a Location

    From You Flowers, LLC has 8 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • From You Flowers, LLC

        143 Mill Rock Rd E Old Saybrook, CT 06475-4217

        BBB Accredited Business
      • From You Flowers, LLC

        284 S Main St Salt Lake City, UT 84102

      • FROMYOUFLOWERS.COM

        720 Locust Ln Louisville, KY 40217-2997

      • From You Flowers, LLC

        455 Boston Post Rd. Suite 6 Po Box 805 Old Saybrook, CT 06475

        BBB Accredited Business
      • From You Flowers, LLC

        455 Boston Post Rd Ste 205 Old Saybrook, CT 06475

        BBB Accredited Business
      Headquarters
      143 Mill Rock Rd E, Old Saybrook, CT 06475-4217
      BBB File Opened:
      3/9/2004
      Years in Business:
      21
      Business Started:
      11/1/2002
      Business Started Locally:
      2/22/2011
      Business Incorporated:
      2/22/2011
      Accredited Since:
      12/9/2013
      Type of Entity:
      Limited Liability Company (LLC)
      Alternate Business Name
      • The Gift Basket Store
      Related Businesses
      Business Management
      • Mr. Michael Chapin, COO
      • Mr. James Amendola, Operations Manager
      • Mr. Charlie Lemieux, Vice President
      Contact Information

      Principal

      • Mr. James Amendola, Operations Manager

      Customer Contact

      • Mr. James Amendola, Operations Manager
      Additional Contact Information

      Fax Numbers

      • (860) 388-1135
        Primary Fax

      Phone Numbers

      Industry Tip

      BBB Tip: Choosing a florist

      Customer Complaints

      808 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      04/15/2024

      Complaint Type:
      Delivery Issues
      Status:
      Resolved
      Ordered flowers for a funeral and they were never delivered. I have been on with customer service reps all day and they just lie about everything. THIS COMPANY IS A TOTAL SCAM.
      Read More

      Customer Reviews

      877 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Andy K

      1 star

      04/14/2024

      Flowers came in after Easter. Didn't open and were of poor quality. Embarrassed that they we made such a mistake is not reviewing this company before ordering. My wife placed the order and I called to complain. After reviewing all our information to verify we placed the order, they wouldn't talk to me. They insisted that my wife call back when available. Did I not have enough information to verify identity????? Buyer, recipient, order number, credit card information etc. This is apparently why they have such poor ratings. Companies like this should not be in business. Buyer beware. I wish we were. One star is a gift.

      From You Flowers, LLC Response

      04/15/2024

      We have been unable to locate any order for this customer with the given information. If the customer can provide the order #, his/her last name, the email used on the order for himself/herself, the phone # on the order for himself/herself, or the recipients last name, we would be happy to look further and resolve this for them. We have gone back 60 days and their is not an order with this information or zip code. Sincerely, From You Flowers.

      Local BBB

      BBB Serving Connecticut

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