Business ProfileforHealthPlanOne, LLC

I am requesting BBB action due to incorrect information that I was provided by a Licensed Sales Agent for ********** Medicare. When I spoke with Sales Agent Yasser S****** ********* on January 24, 2023, Mr. Ferdinand reviewed the names and addresses of doctors and stated that that the specific doctors accepted Aetna Medicare Select HMO plan ********** Based on this information, as Medical Power of Attorney, I selected and applied for these plans for my elderly (** *** ** ***** ***) parents - ****** and ********* *****. On January 25, 2024, I spoke with ****** and *********'s primary trusted physician, *** ****** ********* ** at ###-###-####, and he informed me that he does not accept Aetna Medicare Select HMO plans. *** ******** is a reliable caregiver that my parents have bonded with, and he is critical to the continued healthcare of my elderly and partially disabled parents. On January 25, 2024, based on the misinformation I was provided by a ********** sales agent, I requested that the Aetna Medicare Select HMO plan applications be immediately removed from submission. ********** has not taken any action to date, and this jeopardizes Healthcare coverage for my elderly parents.